Connect Burq and Zendesk Chat to Build Intelligent Automations

Choose a Trigger

Burq

When this happens...

Choose an Action

Zendesk Chat

Automatically do this!

Enable Integrations or automations with these events of Burq and Zendesk Chat

Enable Integrations or automations with these events of Burq and Zendesk Chat

Actions

Cancel delivery

Cancel delivery

Stop a delivery so it will no longer be fulfilled.

Start delivery

Start delivery

Create a delivery so a courier is assigned and tracking is available.

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Frequently Asked Questions

How do I start an integration between Burq and Zendesk Chat?

To start, connect both your Burq and Zendesk Chat accounts to viaSocket. Once connected, you can set up a workflow where an event in Burq triggers actions in Zendesk Chat (or vice versa).

Can we customize how data from Burq is recorded in Zendesk Chat?

Absolutely. You can customize how Burq data is recorded in Zendesk Chat. This includes choosing which data fields go into which fields of Zendesk Chat, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Burq and Zendesk Chat?

The data sync between Burq and Zendesk Chat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Burq to Zendesk Chat?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Burq and Zendesk Chat?

Yes, you can set conditional logic to control the flow of data between Burq and Zendesk Chat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Burq

About Burq

Burq is a cutting-edge platform designed to streamline and enhance your business operations with innovative solutions. Whether you're looking to optimize logistics, improve customer engagement, or drive efficiency, Burq offers a suite of tools tailored to meet your needs.

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Zendesk Chat

About Zendesk Chat

Zendesk Chat is a powerful tool designed to enhance customer support by providing real-time chat capabilities. It allows businesses to engage with their customers instantly, improving customer satisfaction and support efficiency.

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