
When this happens...
Call Log Activity
New SMS Activity

Automatically do this!
Send Template Message
Create Contacts
Update Contacts
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when there's a new call.
Triggers when CallHippo sends or receives an SMS and delivers the SMS details to your configured webhook.
Action is the task that follows automatically within your CallHippo integrations.
Get all users in the account
Create a new contact.
List all the campaign in the account.
Send SMS through CallHippo
Sends WhatsApp message using template.
Add the contact details into the database and can select the specific group to add contacts in conversion chats.

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To start, connect both your CallHippo and Conversion Chats accounts to viaSocket. Once connected, you can set up a workflow where an event in CallHippo triggers actions in Conversion Chats (or vice versa).
Absolutely. You can customize how CallHippo data is recorded in Conversion Chats. This includes choosing which data fields go into which fields of Conversion Chats, setting up custom formats, and filtering out unwanted information.
The data sync between CallHippo and Conversion Chats typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between CallHippo and Conversion Chats. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
CallHippo is a cloud-based call center solution that helps mid to large size businesses with workflow automation and virtual telephony. The platform enables users to give detailed analysis to customers through call recordings.
Learn MoreConversion Chats is a platform designed to enhance customer engagement and boost conversion rates through interactive WhatsApp chat solutions. It provides businesses with tools to create personalised chat experiences that can help convert WhatsApp visitors into customers, improve customer support, and increase overall sales.
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