Connect Conversion Chats and Intercom
Integrate Conversion Chats with Intercom to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Send Template Message via Conversion Chats when Lead Adds Email Address in Intercom
Create Contacts in Conversion Chats when Lead Adds Email Address in Intercom
Update Contacts in Conversion Chats when Lead Adds Email Address in Intercom
Send Template Message via Conversion Chats when Conversation Is Closed in Intercom
Create Contacts in Conversion Chats when Conversation Is Closed in Intercom
Popular Conversion Chats + Intercom flows
Start from a real workflow other teams are already running.
Choose a trigger
Conversion Chats
When this happens...
- Request a new Trigger for Conversion Chats
Choose an action
Intercom
Automatically do this!
List All Tags
Add Tag to Contact
Get contacts
Find Companies
Create User
Find Lead
Add or Remove Tag on Company
Create Conversation
Find Conversations
Find Contact By Email
Add Note
Search Tickets
Find User
Send Template Message via Conversion Chats when Lead Adds Email Address in Intercom
Use this flowCreate Contacts in Conversion Chats when Lead Adds Email Address in Intercom
Use this flowUpdate Contacts in Conversion Chats when Lead Adds Email Address in Intercom
Use this flowSend Template Message via Conversion Chats when Conversation Is Closed in Intercom
Use this flowCreate Contacts in Conversion Chats when Conversation Is Closed in Intercom
Use this flowUpdate Contacts in Conversion Chats when Conversation Is Closed in Intercom
Use this flowSend Template Message via Conversion Chats when New Company Created in Intercom
Use this flowCreate Contacts in Conversion Chats when New Company Created in Intercom
Use this flowUpdate Contacts in Conversion Chats when New Company Created in Intercom
Use this flowSend Template Message via Conversion Chats when Admin Initiates Message to User via Intercom
Use this flowSupported Triggers & Actions
Everything you can automate between Conversion Chats and Intercom.
When this happensTriggers
A trigger is an event that starts a workflow.
Lead Adds Email Address
Runs when Lead Adds Email Address
Conversation Is Closed
Runs when conversation is closed
New Company Created
Runs when new company is created
Admin Initiates Message to User
Runs when Admin Initiates Message to User
New Ticket Created
Runs when new ticket is created
Contact Unsubscribes From Emails
Runs when Contact Unsubscribes From Emails
Do thisActions
Action is the task that follows automatically within your Conversion Chats integrations.
Send Template Message
Sends WhatsApp message using template.
Create Contacts
Add the contact details into the database and can select the specific group to add contacts in conversion chats.
Update Contacts
Update the contact details into the database and can select the specific group to add contacts in conversion chats.
List All Tags
List All Tags
Add Tag to Contact
Add a tag to contact
Get contacts
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Conversion Chats
Conversion Chats is a platform designed to enhance customer engagement and boost conversion rates through interactive WhatsApp chat solutions. It provides businesses with tools to create personalised chat experiences that can help convert WhatsApp visitors into customers, improve customer support, and increase overall sales.
Learn moreSimilar apps
About Intercom
Intercom is a customer messaging platform that helps businesses connect with their customers through live chat, bots, and personalized messaging. It enables companies to improve customer support, drive engagement, and increase sales by providing a seamless communication experience.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Conversion Chats and Intercom accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Conversion Chats and Intercom as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Intercom. No coding required.
Yes. You can set up a workflow where Conversion Chats triggers actions in Intercom, and a separate workflow where Intercom triggers actions in Conversion Chats. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Conversion Chats and Intercom. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Conversion Chats and Intercom integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
