IntegrationsCallHippoOptiAI
CallHippo + OptiAI

Connect CallHippo and OptiAI to Build Intelligent Automations

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CallHippo

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Frequently Asked Questions

How do I start an integration between CallHippo and OptiAI?

To start, connect both your CallHippo and OptiAI accounts to viaSocket. Once connected, you can set up a workflow where an event in CallHippo triggers actions in OptiAI (or vice versa).

Can we customize how data from CallHippo is recorded in OptiAI?

Absolutely. You can customize how CallHippo data is recorded in OptiAI. This includes choosing which data fields go into which fields of OptiAI, setting up custom formats, and filtering out unwanted information.

How often does the data sync between CallHippo and OptiAI?

The data sync between CallHippo and OptiAI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from CallHippo to OptiAI?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between CallHippo and OptiAI?

Yes, you can set conditional logic to control the flow of data between CallHippo and OptiAI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

CallHippo

About CallHippo

CallHippo is a cloud-based call center solution that helps mid to large size businesses with workflow automation and virtual telephony. The platform enables users to give detailed analysis to customers through call recordings.

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OptiAI

About OptiAI

OptiAI is an AI-powered optimization platform that helps businesses enhance performance, automate workflows, and make data-driven decisions. It delivers actionable insights, predictive analytics, and intelligent recommendations for improved efficiency.

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