Connect Callbell and alertdesk to Build Intelligent Automations

Choose a Trigger

Callbell

When this happens...

Choose an Action

alertdesk

Automatically do this!

Enable Integrations or automations with these events of Callbell and alertdesk

Enable Integrations or automations with these events of Callbell and alertdesk

Triggers

Contact Created

Contact Created

Triggers when a new contact is created in Callbell

Contact Updated

Contact Updated

Triggers when a contact is updated

Team Membership Updated

Team Membership Updated

Triggered when a team member is added or removed from a team.

Request a new Trigger for Callbell

Actions

Create New Contact

Create New Contact

Creates a new Contact

Update Contact

Update Contact

Updates one or more fields in an existing contact.

List Contact

List Contact

Get all contacts in Callbell.

List Team

List Team

Get all team in Callbell.

Update Bot Status

Update Bot Status

Updates the bot status assigned to the conversation. It can be either bot_start or bot_end.

List Channels

List Channels

Get all channels in Callbell.

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Frequently Asked Questions

How do I start an integration between Callbell and alertdesk?

To start, connect both your Callbell and alertdesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Callbell triggers actions in alertdesk (or vice versa).

Can we customize how data from Callbell is recorded in alertdesk?

Absolutely. You can customize how Callbell data is recorded in alertdesk. This includes choosing which data fields go into which fields of alertdesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Callbell and alertdesk?

The data sync between Callbell and alertdesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Callbell to alertdesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Callbell and alertdesk?

Yes, you can set conditional logic to control the flow of data between Callbell and alertdesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Callbell

About Callbell

Callbell is a centralized inbox which allows teams to collaborate and reply to customers using WhatsApp, Instagram, Facebook Messenger and Telegram.

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alertdesk

About alertdesk

Put your mind at ease with Alertdesk. We monitor your site 24/7 and notify you instantly if downtime or performance problems should occur.

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