Connect Callbell and Commerce Layer to Build Intelligent Automations
Choose a Trigger
When this happens...
Contact Created
Contact Updated
Team Membership Updated
Choose an Action
Automatically do this!
Create Customer Group
Create a Customer
Delete a Customer
Update Customer Group
Create price lists
Create a Shipping Category
Create a SKU's
Update Customer
Create a Price
Create Stock Location
Create Stock Item
Create Gift Card Recipients
Create Shipping Category
Create a Merchant
Update a Merchant
Update a Price List
Find Customer By Email
Find SKU
Ready to use Callbell and Commerce Layer automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Contact Created
Triggers when a new contact is created in Callbell
Contact Updated
Triggers when a contact is updated
Team Membership Updated
Triggered when a team member is added or removed from a team.
New Gift Card Created
Trigger's when new gift card created.
New Customer Created
Runs when a new customer is created in Commerce Layer.
New Promotion
Trigger's when new promotion is created.
Do thisActions
Action is the task that follows automatically within your Callbell integrations.
Create New Contact
Creates a new Contact
Update Contact
Updates one or more fields in an existing contact.
List Contact
Get all contacts in Callbell.
List Team
Get all team in Callbell.
Update Bot Status
Updates the bot status assigned to the conversation. It can be either bot_start or bot_end.
List Channels
Get all channels in Callbell.
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Frequently Asked Questions
To start, connect both your Callbell and Commerce Layer accounts to viaSocket. Once connected, you can set up a workflow where an event in Callbell triggers actions in Commerce Layer (or vice versa).
Absolutely. You can customize how Callbell data is recorded in Commerce Layer. This includes choosing which data fields go into which fields of Commerce Layer, setting up custom formats, and filtering out unwanted information.
The data sync between Callbell and Commerce Layer typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Callbell and Commerce Layer. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Callbell
Callbell is a centralized inbox which allows teams to collaborate and reply to customers using WhatsApp, Instagram, Facebook Messenger and Telegram.
Learn MoreAbout Commerce Layer
Commerce Layer is a fast, flexible, and highly secure REST API, designed to empower you to create innovative and scalable eCommerce solutions with ease. Ask ChatGPT
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