Integrate Callbell with Heartbeat to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Start from a real workflow other teams are already running.
Callbell
When this happens...
New Contact Is Added
Contact Updated
Team Membership Updated
Heartbeat
Automatically do this!
Add user to group
Create a Group
Remove User from Group
Find User
Create a Channel
Create a Thread
Create a Comment
Create a Event
Deactivate User
Invite Users
Send Direct Message
Create User
List users
Get User
Get Notification
List Channel Categories
List Channels
Get Channel Thread
Get Thread
List Events
List Invitations
List Roles
List Groups
Create New Contact in Callbell when New Event in Heartbeat
Use this flowUpdate Contact With ID in Callbell when New Event in Heartbeat
Use this flowGet Contacts from Callbell when New Event in Heartbeat
Use this flowFetch Teams from Callbell when New Event in Heartbeat
Use this flowSet Bot Status in Callbell when New Event in Heartbeat
Use this flowList Channels in Callbell when New Event in Heartbeat
Use this flowList Custom Statuses from Callbell when New Event in Heartbeat
Use this flowList Templates from Callbell when New Event in Heartbeat
Use this flowDelete Contact in Callbell when New Event in Heartbeat
Use this flowCreate New Contact in Callbell when New Thread in Heartbeat
Use this flowEverything you can automate between Callbell and Heartbeat.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new contact is added
Triggers when a contact is updated
Triggered when a team member is added or removed from a team.
Triggers when new events are created.
Triggers when the new thread is created.
Triggers when a user joins a group
Action is the task that follows automatically within your Callbell integrations.
Create a new contact
Updates an existing Callbell contact by modifying details like name, tags, assigned team/user, bot status, and custom fields.
Get contacts by UUID or phone
Fetch teams or a team by UUID
Start or stop a contact's bot
Fetch messaging channels

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Callbell is a centralized inbox which allows teams to collaborate and reply to customers using WhatsApp, Instagram, Facebook Messenger and Telegram.
Learn moreHeartbeat is a platform designed to facilitate community building and engagement through chat and collaboration tools. It provides features for creating and managing online communities, enabling seamless communication and interaction among members.
Learn moreSign up for a free viaSocket account, then authorize both your Callbell and Heartbeat accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Callbell and Heartbeat as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Heartbeat. No coding required.
Yes. You can set up a workflow where Callbell triggers actions in Heartbeat, and a separate workflow where Heartbeat triggers actions in Callbell. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Callbell and Heartbeat. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Callbell and Heartbeat integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.