
When this happens...
New Contact Is Added
Contact Updated
Team Membership Updated

Automatically do this!
Create Contact
Start Campaign
Update Hotness
Find a Contact
List Campaigns
List Contacts
List Custom Fields
List Sources
List Hotnesses
List Events
List Lead Routes
List Lead Sources
List Static Lists
List Tags
List Teams
List Team Members
List Templates
List Template Folders
List User
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new contact is added
Triggers when a contact is updated
Triggered when a team member is added or removed from a team.
Triggers when a new contact is created in Liondesk.
Action is the task that follows automatically within your Callbell integrations.
Creates a new Contact
Updates an existing Callbell contact by modifying details like name, tags, assigned team/user, bot status, and custom fields.
Fetch contacts from your Callbell account by retrieving all contacts, looking up a specific contact by UUID, or searching by phone number.
Fetches all Callbell teams or retrieves details for a specific team using its Team UUID.
Starts or stops the Callbell bot for a specific contact to control automated bot replies.
Fetch all messaging channels in your Callbell account with optional filters for platform type and active status, or retrieve a specific channel directly by its UUID.

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To start, connect both your Callbell and LionDesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Callbell triggers actions in LionDesk (or vice versa).
Absolutely. You can customize how Callbell data is recorded in LionDesk. This includes choosing which data fields go into which fields of LionDesk, setting up custom formats, and filtering out unwanted information.
The data sync between Callbell and LionDesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Callbell and LionDesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Callbell is a centralized inbox which allows teams to collaborate and reply to customers using WhatsApp, Instagram, Facebook Messenger and Telegram.
Learn MoreLionDesk CRM is a comprehensive customer relationship management platform designed to help real estate professionals and businesses manage their contacts, automate follow-ups, and track leads.
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