
When this happens...
Contact Created
Contact Updated
Team Membership Updated

Automatically do this!
Enable Integrations or automations with these events of Callbell and peoplesmart
Triggers when a new contact is created in Callbell
Triggers when a contact is updated
Triggered when a team member is added or removed from a team.
Creates a new Contact
Updates one or more fields in an existing contact.
Get all contacts in Callbell.
Get all team in Callbell.
Updates the bot status assigned to the conversation. It can be either bot_start or bot_end.
Get all channels in Callbell.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Callbell and peoplesmart accounts to viaSocket. Once connected, you can set up a workflow where an event in Callbell triggers actions in peoplesmart (or vice versa).
Absolutely. You can customize how Callbell data is recorded in peoplesmart. This includes choosing which data fields go into which fields of peoplesmart, setting up custom formats, and filtering out unwanted information.
The data sync between Callbell and peoplesmart typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Callbell and peoplesmart. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Callbell is a centralized inbox which allows teams to collaborate and reply to customers using WhatsApp, Instagram, Facebook Messenger and Telegram.
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