
When this happens...
New Contact Created
Contact Updated
Team Membership Updated

Automatically do this!
Create Customer
Create a Plan
Create a Subscription
Create an invoice
Create an item
Create Payment Link
Create Razorpay Order
Pause a Subscription
Cancel a Subscription
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new contact is created in Callbell
Triggers when a contact is updated
Triggered when a team member is added or removed from a team.
Runs when a payment is successfully captured.
Runs when a new refund is created in Razorpay.
Runs when any payment fails.
Action is the task that follows automatically within your Callbell integrations.
Creates a new Contact
Updates an existing Callbell contact by modifying details like name, tags, assigned team/user, bot status, and custom fields.
Fetch contacts from your Callbell account by retrieving all contacts, looking up a specific contact by UUID, or searching by phone number.
Fetches all Callbell teams or retrieves details for a specific team using its Team UUID.
Starts or stops the Callbell bot for a specific contact to control automated bot replies.
Fetch all messaging channels in your Callbell account with optional filters for platform type and active status, or retrieve a specific channel directly by its UUID.

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To start, connect both your Callbell and Razorpay accounts to viaSocket. Once connected, you can set up a workflow where an event in Callbell triggers actions in Razorpay (or vice versa).
Absolutely. You can customize how Callbell data is recorded in Razorpay. This includes choosing which data fields go into which fields of Razorpay, setting up custom formats, and filtering out unwanted information.
The data sync between Callbell and Razorpay typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Callbell and Razorpay. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Callbell is a centralized inbox which allows teams to collaborate and reply to customers using WhatsApp, Instagram, Facebook Messenger and Telegram.
Learn MoreRazorpay is a comprehensive payment solutions provider, enabling businesses in India to accept, process, and disburse payments with its product suite. It offers a fast, affordable, and secure way for merchants, schools, ecommerce and other companies to accept and process payments online.
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