Connect CallHub and c2a to Build Intelligent Automations

Choose a Trigger

CallHub

When this happens...

Choose an Action

c2a

Automatically do this!

Enable Integrations or automations with these events of CallHub and c2a

Enable Integrations or automations with these events of CallHub and c2a

Triggers

Agent Activates Account

Agent Activates Account

Runs when Agent Activates Account.

New Note Added

New Note Added

Triggers when a new note is added by an agent for any call center campaign in your CallHub account.

New Text Message Received

New Text Message Received

Triggers when you receive a text message for any SMS campaign in your CallHub account.

Transfer Digit Pressed

Transfer Digit Pressed

Triggers when the transfer digit is pressed in a voice broadcast campaign

Request a new Trigger for CallHub

Actions

Create Contact

Create Contact

Add a new contact to CallHub.

Invite an agent

Invite an agent

Create a new agent account and send them an invitation email.

Update a contact

Update a contact

Update a contact in CallHub using their phone number or contact ID.

Request a new Action for CallHub

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Frequently Asked Questions

How do I start an integration between CallHub and c2a?

To start, connect both your CallHub and c2a accounts to viaSocket. Once connected, you can set up a workflow where an event in CallHub triggers actions in c2a (or vice versa).

Can we customize how data from CallHub is recorded in c2a?

Absolutely. You can customize how CallHub data is recorded in c2a. This includes choosing which data fields go into which fields of c2a, setting up custom formats, and filtering out unwanted information.

How often does the data sync between CallHub and c2a?

The data sync between CallHub and c2a typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from CallHub to c2a?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between CallHub and c2a?

Yes, you can set conditional logic to control the flow of data between CallHub and c2a. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

CallHub

About CallHub

CallHub is a comprehensive communication platform designed to streamline and enhance your outreach efforts. It offers a suite of tools for voice and SMS broadcasting, call center management, and peer-to-peer texting, making it ideal for businesses, political campaigns, and non-profits looking to engage with their audience effectively.

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c2a

About c2a

The c2a system was created for Contact Center offices to support, automate calls and other communication channels.

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