Connect CallHub and Teamwork to Build Intelligent Automations

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CallHub

When this happens...

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Teamwork

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Agent Activated

New Agent Activated

Triggers when an agent activates his account to make calls for call center campaigns in your CallHub account.

New Note Added

New Note Added

Triggers when a new note is added by an agent for any call center campaign in your CallHub account.

New Text Message Received

New Text Message Received

Triggers when you receive a text message for any SMS campaign in your CallHub account.

Transfer Digit Pressed

Transfer Digit Pressed

Triggers when the transfer digit is pressed in a voice broadcast campaign

New Task

New Task

Triggered when you add a new task.

New Comment

New Comment

Triggered when you add a new comment.

Do thisActions

Action is the task that follows automatically within your CallHub integrations.

Create contact

Create contact

Add a new contact to CallHub.

Invite an agent

Invite an agent

Create a new agent account and send them an invitation email.

Update a contact

Update a contact

Update a contact in CallHub using their phone number or contact ID.

Create Company

Create Company

Creates a new company.

Create Project

Create Project

Creates a new project.

Create Person

Create Person

Creates a new person.

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Frequently Asked Questions

How do I start an integration between CallHub and Teamwork?

To start, connect both your CallHub and Teamwork accounts to viaSocket. Once connected, you can set up a workflow where an event in CallHub triggers actions in Teamwork (or vice versa).

Can we customize how data from CallHub is recorded in Teamwork?

Absolutely. You can customize how CallHub data is recorded in Teamwork. This includes choosing which data fields go into which fields of Teamwork, setting up custom formats, and filtering out unwanted information.

How often does the data sync between CallHub and Teamwork?

The data sync between CallHub and Teamwork typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from CallHub to Teamwork?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between CallHub and Teamwork?

Yes, you can set conditional logic to control the flow of data between CallHub and Teamwork. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

CallHub

About CallHub

CallHub is a comprehensive communication platform designed to streamline and enhance your outreach efforts. It offers a suite of tools for voice and SMS broadcasting, call center management, and peer-to-peer texting, making it ideal for businesses, political campaigns, and non-profits looking to engage with their audience effectively.

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Teamwork

About Teamwork

Teamwork is a comprehensive project management and team collaboration platform designed to help businesses streamline their workflows, manage tasks, and enhance productivity. It offers a suite of tools for project planning, time tracking, and communication, making it ideal for teams looking to improve efficiency and collaboration.

Learn More