Integrate CallRail with Lightspeed Retail POS (X-Series) to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Customer in Lightspeed Retail POS (X-Series) when Call Routing Completes in CallRail
Update Product in Lightspeed Retail POS (X-Series) when Call Routing Completes in CallRail
Update Customer in Lightspeed Retail POS (X-Series) when Call Routing Completes in CallRail
List Store Registers from Lightspeed Retail POS (X-Series) when Call Routing Completes in CallRail
List Taxes from Lightspeed Retail POS (X-Series) when Call Routing Completes in CallRail
Start from a real workflow other teams are already running.
CallRail
When this happens...
Inbound Call Arrives
Text Message Sent
Outbound Call Ends
Call Routing Completes
Call Modified
Text Message Received
New Form Submission
Outbound Call Modified
Lightspeed Retail POS (X-Series)
Automatically do this!
Create Customer
Create Customer Group
Create Product
Create Register Sale
Update Product
Update Customer
Search Customers
List Store Products
List Store Users
List Store Registers
List Taxes
List All Brands
List All Suppliers
List Variant Attributes
List Payment Methods
List Customer Groups
List All Outlets
Get Top 10 Best Selling Products
Create Customer in Lightspeed Retail POS (X-Series) when Call Routing Completes in CallRail
Use this flowUpdate Product in Lightspeed Retail POS (X-Series) when Call Routing Completes in CallRail
Use this flowUpdate Customer in Lightspeed Retail POS (X-Series) when Call Routing Completes in CallRail
Use this flowList Store Registers from Lightspeed Retail POS (X-Series) when Call Routing Completes in CallRail
Use this flowList Taxes from Lightspeed Retail POS (X-Series) when Call Routing Completes in CallRail
Use this flowList All Brands from Lightspeed Retail POS (X-Series) when Call Routing Completes in CallRail
Use this flowList Variant Attributes from Lightspeed Retail POS (X-Series) when Call Routing Completes in CallRail
Use this flowList Customer Groups from Lightspeed Retail POS (X-Series) when Call Routing Completes in CallRail
Use this flowList All Outlets from Lightspeed Retail POS (X-Series) when Call Routing Completes in CallRail
Use this flowGet Top 10 Best Selling Products from Lightspeed Retail POS (X-Series) when Call Routing Completes in CallRail
Use this flowEverything you can automate between CallRail and Lightspeed Retail POS (X-Series).
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when inbound call arrives
Runs when text message is sent
Runs when outbound call ends.
Runs when Call Routing Completes
Runs when call is modified
Runs when text message is received.
Action is the task that follows automatically within your CallRail integrations.
Sends a text message to a customer's phone number.
Make an outbound call from your business number to a customer.
Add new customer record.
Creates a named customer group.
Create a new product.
Create a new POS sale

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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CallRail is a powerful call tracking and analytics platform designed to help businesses optimize their marketing efforts by providing detailed insights into phone call interactions. It enables users to track, record, and analyze calls to improve customer engagement and enhance marketing strategies.
Learn moreLightspeed Retail POS (X-Series) is a cloud-based point-of-sale and retail management system designed to streamline in-store and online operations. It provides powerful tools for inventory control, sales processing, customer management, reporting, and multi-store management. With an intuitive interface and real-time analytics, Lightspeed Retail POS helps retailers run smarter, automate workflows, and manage their business from anywhere.
Learn moreSign up for a free viaSocket account, then authorize both your CallRail and Lightspeed Retail POS (X-Series) accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between CallRail and Lightspeed Retail POS (X-Series) as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Lightspeed Retail POS (X-Series). No coding required.
Yes. You can set up a workflow where CallRail triggers actions in Lightspeed Retail POS (X-Series), and a separate workflow where Lightspeed Retail POS (X-Series) triggers actions in CallRail. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between CallRail and Lightspeed Retail POS (X-Series). Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire CallRail and Lightspeed Retail POS (X-Series) integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.