Connect CallRail and Authress to Build Intelligent Automations

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CallRail

When this happens...

Choose an Action

Authress

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Ready to use CallRail and Authress automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Inbound Call Arrives

Inbound Call Arrives

Runs when inbound call arrives

Text Message Sent

Text Message Sent

Runs when text message is sent

Outbound Call Ends

Outbound Call Ends

Runs when outbound call ends.

Call Routing Completes

Call Routing Completes

Runs when Call Routing Completes

Call Modified

Call Modified

Runs when call is modified

Text Message Received

Text Message Received

Runs when text message is received.

Do thisActions

Action is the task that follows automatically within your CallRail integrations.

Send Text Message

Send Text Message

Sends a text message to a customer's phone number.

Create Outbound Call

Create Outbound Call

Make an outbound call from your business number to a customer.

Create Role

Create Role

Creates a role with permissions.

Create tenant

Create tenant

Specify tenant identity details for tenant tracking, separation, and user management.

Create Group

Create Group

Specify users to be included in a new group.

Create Application

Create Application

Specify application details for a new application that you own.

Request a new Action for CallRail

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Frequently Asked Questions

How do I start an integration between CallRail and Authress?

To start, connect both your CallRail and Authress accounts to viaSocket. Once connected, you can set up a workflow where an event in CallRail triggers actions in Authress (or vice versa).

Can we customize how data from CallRail is recorded in Authress?

Absolutely. You can customize how CallRail data is recorded in Authress. This includes choosing which data fields go into which fields of Authress, setting up custom formats, and filtering out unwanted information.

How often does the data sync between CallRail and Authress?

The data sync between CallRail and Authress typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from CallRail to Authress?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between CallRail and Authress?

Yes, you can set conditional logic to control the flow of data between CallRail and Authress. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

CallRail

About CallRail

CallRail is a powerful call tracking and analytics platform designed to help businesses optimize their marketing efforts by providing detailed insights into phone call interactions. It enables users to track, record, and analyze calls to improve customer engagement and enhance marketing strategies.

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Authress

About Authress

Authress is a powerful authentication and authorization platform that provides secure access management solutions for applications. It simplifies the process of managing user identities and permissions, ensuring that only authorized users can access specific resources.

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