Connect CallRail and LC.CX to Build Intelligent Automations

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CallRail

When this happens...

Choose an Action

LC.CX

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Ready to use CallRail and LC.CX automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Inbound Call Arrives

Inbound Call Arrives

Runs when inbound call arrives

Text Message Sent

Text Message Sent

Runs when text message is sent

Outbound Call Ends

Outbound Call Ends

Runs when outbound call ends.

Call Routing Completes

Call Routing Completes

Runs when Call Routing Completes

Call Modified

Call Modified

Runs when call is modified

Text Message Received

Text Message Received

Runs when text message is received.

Do thisActions

Action is the task that follows automatically within your CallRail integrations.

Send Text Message

Send Text Message

Sends a text message to a customer's phone number.

Create Outbound Call

Create Outbound Call

Make an outbound call from your business number to a customer.

Create Short Link

Create Short Link

Creates a short, shareable link from a long URL.

List All Links

List All Links

List all short links in your account.

Delete Short Link

Delete Short Link

Permanently delete a specified short link.

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Frequently Asked Questions

How do I start an integration between CallRail and LC.CX?

To start, connect both your CallRail and LC.CX accounts to viaSocket. Once connected, you can set up a workflow where an event in CallRail triggers actions in LC.CX (or vice versa).

Can we customize how data from CallRail is recorded in LC.CX?

Absolutely. You can customize how CallRail data is recorded in LC.CX. This includes choosing which data fields go into which fields of LC.CX, setting up custom formats, and filtering out unwanted information.

How often does the data sync between CallRail and LC.CX?

The data sync between CallRail and LC.CX typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from CallRail to LC.CX?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between CallRail and LC.CX?

Yes, you can set conditional logic to control the flow of data between CallRail and LC.CX. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

CallRail

About CallRail

CallRail is a powerful call tracking and analytics platform designed to help businesses optimize their marketing efforts by providing detailed insights into phone call interactions. It enables users to track, record, and analyze calls to improve customer engagement and enhance marketing strategies.

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LC.CX

About LC.CX

LC.CX is a powerful URL shortening service that helps streamline your links for easier sharing and tracking. Perfect for marketers, social media managers, and anyone looking to optimize their link management.

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