Full list

Supported Triggers & Actions

Everything you can automate between CallRail and Luma AI.

When this happensTriggers

A trigger is an event that starts a workflow.

Inbound Call Arrives

Inbound Call Arrives

Runs when inbound call arrives

Text Message Sent

Text Message Sent

Runs when text message is sent

Outbound Call Ends

Outbound Call Ends

Runs when outbound call ends.

Call Routing Completes

Call Routing Completes

Runs when Call Routing Completes

Call Modified

Call Modified

Runs when call is modified

Text Message Received

Text Message Received

Runs when text message is received.

Do thisActions

Action is the task that follows automatically within your CallRail integrations.

Send Text Message

Send Text Message

Sends a text message to a customer's phone number.

Create Outbound Call

Create Outbound Call

Make an outbound call from your business number to a customer.

List generations

List generations

Retrieve a list of generations with optional filtering and sorting.

Create a generation

Create a generation

Initiate a new generation with the provided prompt

Upscale a generation

Upscale a generation

Upscale a generation by its ID.

Add audio to a generation

Add audio to a generation

Add audio to a generation by its ID

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations CallRail
CallRail + Luma AI
CallRail logo

About CallRail

CallRail is a powerful call tracking and analytics platform designed to help businesses optimize their marketing efforts by providing detailed insights into phone call interactions. It enables users to track, record, and analyze calls to improve customer engagement and enhance marketing strategies.

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Integrations Luma AI
Luma AI + CallRail
Luma AI logo

About Luma AI

Lumalabs AI is a cutting-edge platform that leverages artificial intelligence to provide innovative solutions for various industries. It focuses on enhancing productivity, automating processes, and delivering intelligent insights to drive business growth.

Learn more

Frequently Asked Questions

How do I connect CallRail and Luma AI?

Sign up for a free viaSocket account, then authorize both your CallRail and Luma AI accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between CallRail and Luma AI as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from CallRail to Luma AI?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Luma AI. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where CallRail triggers actions in Luma AI, and a separate workflow where Luma AI triggers actions in CallRail. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between CallRail and Luma AI. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire CallRail and Luma AI integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.