Connect CallRail and Pointagram to Build Intelligent Automations
Choose a Trigger
When this happens...
Inbound Call Arrives
Text Message Sent
Outbound Call Ends
Call Routing Completes
Call Modified
Text Message Received
New Form Submission
Outbound Call Modified
Choose an Action
Automatically do this!
Find Players
Create Player
Create or Find Player
Add Points
Update a Player
Ready to use CallRail and Pointagram automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Inbound Call Arrives
Runs when inbound call arrives
Text Message Sent
Runs when text message is sent
Outbound Call Ends
Runs when outbound call ends.
Call Routing Completes
Runs when Call Routing Completes
Call Modified
Runs when call is modified
Text Message Received
Runs when text message is received.
Do thisActions
Action is the task that follows automatically within your CallRail integrations.
Send Text Message
Sends a text message to a customer's phone number.
Create Outbound Call
Make an outbound call from your business number to a customer.
Find Players
Looks up a player by matching either player name, player external id or email-address.
Create Player
Creates a new player.
Create or Find Player
Search for an existing player or create a new one if the player is not found.
Add Points
Add points for a player in a score series
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Frequently Asked Questions
To start, connect both your CallRail and Pointagram accounts to viaSocket. Once connected, you can set up a workflow where an event in CallRail triggers actions in Pointagram (or vice versa).
Absolutely. You can customize how CallRail data is recorded in Pointagram. This includes choosing which data fields go into which fields of Pointagram, setting up custom formats, and filtering out unwanted information.
The data sync between CallRail and Pointagram typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between CallRail and Pointagram. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About CallRail
CallRail is a powerful call tracking and analytics platform designed to help businesses optimize their marketing efforts by providing detailed insights into phone call interactions. It enables users to track, record, and analyze calls to improve customer engagement and enhance marketing strategies.
Learn MoreAbout Pointagram
Pointagram is a platform designed to gamify team activities and enhance engagement through point-based challenges and rewards. It allows teams to create competitions, track progress, and celebrate achievements, fostering a fun and motivating environment.
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