Connect CallRail and Twist to Build Intelligent Automations

Choose a Trigger

CallRail

When this happens...

Choose an Action

Twist

Automatically do this!

Ready to use CallRail and Twist automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Inbound Call Arrives

Inbound Call Arrives

Runs when inbound call arrives

Text Message Sent

Text Message Sent

Runs when text message is sent

Outbound Call Ends

Outbound Call Ends

Runs when outbound call ends.

Call Routing Completes

Call Routing Completes

Runs when Call Routing Completes

Call Modified

Call Modified

Runs when call is modified

Text Message Received

Text Message Received

Runs when text message is received.

Do thisActions

Action is the task that follows automatically within your CallRail integrations.

Send Text Message

Send Text Message

Sends a text message to a customer's phone number.

Create Outbound Call

Create Outbound Call

Make an outbound call from your business number to a customer.

Post Thread

Post Thread

Post a thread to a channel you choose.

Post Comment

Post Comment

Post a comment to a thread you choose.

Post Message

Post Message

Post a message to a conversation you choose.

Find Comment

Find Comment

Finds a comment by matching against the id.

We'll help you get started

Our team is all set to help you!

Customer support expert avatarTechnical support expert avatarAutomation specialist expert avatarIntegration expert avatar

Frequently Asked Questions

How do I start an integration between CallRail and Twist?

To start, connect both your CallRail and Twist accounts to viaSocket. Once connected, you can set up a workflow where an event in CallRail triggers actions in Twist (or vice versa).

Can we customize how data from CallRail is recorded in Twist?

Absolutely. You can customize how CallRail data is recorded in Twist. This includes choosing which data fields go into which fields of Twist, setting up custom formats, and filtering out unwanted information.

How often does the data sync between CallRail and Twist?

The data sync between CallRail and Twist typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from CallRail to Twist?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between CallRail and Twist?

Yes, you can set conditional logic to control the flow of data between CallRail and Twist. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

CallRail

About CallRail

CallRail is a powerful call tracking and analytics platform designed to help businesses optimize their marketing efforts by providing detailed insights into phone call interactions. It enables users to track, record, and analyze calls to improve customer engagement and enhance marketing strategies.

Learn More
Twist

About Twist

Twist is a team communication tool designed to facilitate organized and efficient collaboration. It helps teams stay on the same page with threaded conversations, ensuring that important information is easy to find and follow.

Learn More