Connect CallTrackingMetrics and Callbell
Integrate CallTrackingMetrics with Callbell to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create New Contact in Callbell when New Call Starts in CallTrackingMetrics
Update Contact With ID in Callbell when New Call Starts in CallTrackingMetrics
Get Contacts from Callbell when New Call Starts in CallTrackingMetrics
Fetch Teams from Callbell when New Call Starts in CallTrackingMetrics
Set Bot Status in Callbell when New Call Starts in CallTrackingMetrics
Popular CallTrackingMetrics + Callbell flows
Start from a real workflow other teams are already running.
Choose a trigger
CallTrackingMetrics
When this happens...
New Call Starts
Call Ends
Choose an action
Callbell
Automatically do this!
Create New Contact
Update Contact With ID
Get Contacts
Fetch Teams
Set Bot Status
List Channels
List Custom Statuses
List Templates
Delete Contact
Create New Contact in Callbell when New Call Starts in CallTrackingMetrics
Use this flowUpdate Contact With ID in Callbell when New Call Starts in CallTrackingMetrics
Use this flowGet Contacts from Callbell when New Call Starts in CallTrackingMetrics
Use this flowFetch Teams from Callbell when New Call Starts in CallTrackingMetrics
Use this flowSet Bot Status in Callbell when New Call Starts in CallTrackingMetrics
Use this flowList Channels in Callbell when New Call Starts in CallTrackingMetrics
Use this flowList Custom Statuses from Callbell when New Call Starts in CallTrackingMetrics
Use this flowList Templates from Callbell when New Call Starts in CallTrackingMetrics
Use this flowDelete Contact in Callbell when New Call Starts in CallTrackingMetrics
Use this flowCreate New Contact in Callbell when Call Ends in CallTrackingMetrics
Use this flowSupported Triggers & Actions
Everything you can automate between CallTrackingMetrics and Callbell.
When this happensTriggers
A trigger is an event that starts a workflow.
New Call Starts
Runs when a new call starts.
Call Ends
Runs when a call ends.
New Contact Is Added
Runs when new contact is added
Contact Updated
Triggers when a contact is updated
Team Membership Updated
Triggered when a team member is added or removed from a team.
Do thisActions
Action is the task that follows automatically within your CallTrackingMetrics integrations.
Create Contact List
Creates a new contact list.
Send SMS
Sends an SMS message from your account to a specified phone number.
List Tracking Numbers
Lists tracking numbers with optional filters for number or name.
Create New Contact
Create a new contact
Update Contact With ID
Updates an existing Callbell contact by modifying details like name, tags, assigned team/user, bot status, and custom fields.
Get Contacts
Get contacts by UUID or phone
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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From idea to automation.
AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About CallTrackingMetrics
Provides call tracking, dynamic number insertion, routing, recording, and multi-channel attribution to connect calls, texts, chats, and form fills to the marketing sources that drove them. Offers conversation intelligence (AI-driven transcription and analytics), a softphone, developer APIs, and native integrations (Google Ads, HubSpot, Salesforce) to sync call data across stacks.
Learn moreAbout Callbell
Callbell is a centralized inbox which allows teams to collaborate and reply to customers using WhatsApp, Instagram, Facebook Messenger and Telegram.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your CallTrackingMetrics and Callbell accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between CallTrackingMetrics and Callbell as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Callbell. No coding required.
Yes. You can set up a workflow where CallTrackingMetrics triggers actions in Callbell, and a separate workflow where Callbell triggers actions in CallTrackingMetrics. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between CallTrackingMetrics and Callbell. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire CallTrackingMetrics and Callbell integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
