Connect CallTrackingMetrics and ChatBot
Integrate CallTrackingMetrics with ChatBot to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create a Story in ChatBot when New Call Starts in CallTrackingMetrics
Update Story in ChatBot when New Call Starts in CallTrackingMetrics
Search Story in Chatbot when New Call Starts in CallTrackingMetrics
Delete Story in Chatbot when New Call Starts in CallTrackingMetrics
Create segment in Chatbot when New Call Starts in CallTrackingMetrics
Popular CallTrackingMetrics + ChatBot flows
Start from a real workflow other teams are already running.
Choose a trigger
CallTrackingMetrics
When this happens...
New Call Starts
Call Ends
Choose an action
ChatBot
Automatically do this!
Create a Story
Update Story
Search Story
Delete Story
Create segment
Add Users to Segments
Create User
Update Segment
Remove Segment
Delete User
Add segments to User
Create a Story in ChatBot when New Call Starts in CallTrackingMetrics
Use this flowUpdate Story in ChatBot when New Call Starts in CallTrackingMetrics
Use this flowSearch Story in Chatbot when New Call Starts in CallTrackingMetrics
Use this flowDelete Story in Chatbot when New Call Starts in CallTrackingMetrics
Use this flowCreate segment in Chatbot when New Call Starts in CallTrackingMetrics
Use this flowAdd Users to Segments in ChatBot when New Call Starts in CallTrackingMetrics
Use this flowCreate User in Chatbot when New Call Starts in CallTrackingMetrics
Use this flowUpdate Segment in ChatBot when New Call Starts in CallTrackingMetrics
Use this flowRemove Segment from ChatBot when New Call Starts in CallTrackingMetrics
Use this flowDelete User in Chatbot when New Call Starts in CallTrackingMetrics
Use this flowSupported Triggers & Actions
Everything you can automate between CallTrackingMetrics and ChatBot.
When this happensTriggers
A trigger is an event that starts a workflow.
New Call Starts
Runs when a new call starts.
Call Ends
Runs when a call ends.
User Created
Trigger when a new user created.
Do thisActions
Action is the task that follows automatically within your CallTrackingMetrics integrations.
Create Contact List
Creates a new contact list.
Send SMS
Sends an SMS message from your account to a specified phone number.
List Tracking Numbers
Lists tracking numbers with optional filters for number or name.
Create a Story
Create new story.
Update Story
Update existing story.
Search Story
Search Story.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About CallTrackingMetrics
Provides call tracking, dynamic number insertion, routing, recording, and multi-channel attribution to connect calls, texts, chats, and form fills to the marketing sources that drove them. Offers conversation intelligence (AI-driven transcription and analytics), a softphone, developer APIs, and native integrations (Google Ads, HubSpot, Salesforce) to sync call data across stacks.
Learn moreAbout ChatBot
ChatBot.com is an AI-powered conversational platform designed to automate customer interactions across multiple channels, including websites, Facebook Messenger, Slack, and more. Developed by LiveChat Software, it enables businesses—particularly small to medium-sized enterprises—to deploy intelligent chatbots without the need for coding expertise.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your CallTrackingMetrics and ChatBot accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between CallTrackingMetrics and ChatBot as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach ChatBot. No coding required.
Yes. You can set up a workflow where CallTrackingMetrics triggers actions in ChatBot, and a separate workflow where ChatBot triggers actions in CallTrackingMetrics. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between CallTrackingMetrics and ChatBot. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire CallTrackingMetrics and ChatBot integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
