When this happens...
New Call Starts
Call Ends

Automatically do this!
Create Channel
Upload File
List Files
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new call starts.
Runs when a call ends.
Action is the task that follows automatically within your CallTrackingMetrics integrations.
Creates a new contact list.
Sends an SMS message from your account to a specified phone number.
Lists tracking numbers with optional filters for number or name.
Create a new channel within a workspace
Uploads a file to Maestra to start speech-to-text and translation into selected languages.
Grabs the file list with key id and basic information.

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To start, connect both your CallTrackingMetrics and Maestra accounts to viaSocket. Once connected, you can set up a workflow where an event in CallTrackingMetrics triggers actions in Maestra (or vice versa).
Absolutely. You can customize how CallTrackingMetrics data is recorded in Maestra. This includes choosing which data fields go into which fields of Maestra, setting up custom formats, and filtering out unwanted information.
The data sync between CallTrackingMetrics and Maestra typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between CallTrackingMetrics and Maestra. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Provides call tracking, dynamic number insertion, routing, recording, and multi-channel attribution to connect calls, texts, chats, and form fills to the marketing sources that drove them. Offers conversation intelligence (AI-driven transcription and analytics), a softphone, developer APIs, and native integrations (Google Ads, HubSpot, Salesforce) to sync call data across stacks.
Learn MoreMaestra is a highly accurate speech to text software. Translate in English, French, Spanish, German and 80+ languages.
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