Connect CallTrackingMetrics and Slack to Build Intelligent Automations
Choose a Trigger
When this happens...
New Call Starts
Call Ends
Choose an Action
Automatically do this!
Send Message
Send Interactive Messages
Send Block/buttons/Intractive message using AI
View_open BlockKit Modal using JSON
Chat_update slack block or message using messageTs
Send Message as Thread
Create Channel
Set Channel Topic
Message Private Channel
Create Private Channel
Get Thread Replies
Edit Channel Message
List all Private Channels
Find Public channel
Get Messages from Slack
Add Users to Channel
Send Direct Message
Get all Channel Members
Get User Information by Email
Get User Complete Profile Details by ID
Ready to use CallTrackingMetrics and Slack automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Call Starts
Runs when a new call starts.
Call Ends
Runs when a call ends.
New Message Arrives
Runs when new message arrives
New User Joined or Updated in Your Org
Triggers when a new user join workspace.
New Message Posted
Runs when new message posted.
New Thread Message
Runs when new thread message
Do thisActions
Action is the task that follows automatically within your CallTrackingMetrics integrations.
Create Contact List
Creates a new contact list.
Send SMS
Sends an SMS message from your account to a specified phone number.
List Tracking Numbers
Lists tracking numbers with optional filters for number or name.
Send Message
Post or schedule a message
Send Interactive Messages
Collect approval or form responses
Send Block/buttons/Intractive message using AI
Send Block, buttons, or slack form using AI
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Step by step guides to integrate CallTrackingMetrics and Slack
Frequently Asked Questions
To start, connect both your CallTrackingMetrics and Slack accounts to viaSocket. Once connected, you can set up a workflow where an event in CallTrackingMetrics triggers actions in Slack (or vice versa).
Absolutely. You can customize how CallTrackingMetrics data is recorded in Slack. This includes choosing which data fields go into which fields of Slack, setting up custom formats, and filtering out unwanted information.
The data sync between CallTrackingMetrics and Slack typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between CallTrackingMetrics and Slack. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About CallTrackingMetrics
Provides call tracking, dynamic number insertion, routing, recording, and multi-channel attribution to connect calls, texts, chats, and form fills to the marketing sources that drove them. Offers conversation intelligence (AI-driven transcription and analytics), a softphone, developer APIs, and native integrations (Google Ads, HubSpot, Salesforce) to sync call data across stacks.
Learn MoreAbout Slack
Slack is a team Communication Platform. Focused on chat, apps and working with bots.
Learn More
