Integrate Canny with ChatBot to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Start from a real workflow other teams are already running.
Canny
When this happens...
New Post Created
New Comment Added
New Vote
Post Status Changed
Tag Added to Post
ChatBot
Automatically do this!
Create a Story
Update Story
Search Story
Delete Story
Create segment
Add Users to Segments
Create User
Update Segment
Remove Segment
Delete User
Add segments to User
Create Comment in Canny when User Created in Chatbot
Use this flowCreate a Post on Canny when User Created in Chatbot
Use this flowChange Post Status in Canny when User Created in Chatbot
Use this flowCreate Or Update User in Canny when User Created in Chatbot
Use this flowList All Boards in Canny when User Created in Chatbot
Use this flowList All Categories from Canny when User Created in Chatbot
Use this flowList All Entries from Canny when User Created in Chatbot
Use this flowList Comments from Canny when User Created in Chatbot
Use this flowList All Companies from Canny when User Created in Chatbot
Use this flowList All Opportunities from Canny when User Created in Chatbot
Use this flowEverything you can automate between Canny and ChatBot.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new post is created in Canny.
Runs when a new comment is added to a specific post.
Runs when a new vote is created
Runs when a post's status changes.
Runs when a tag is added to a post.
Trigger when a new user created.
Action is the task that follows automatically within your Canny integrations.
Creates a new comment on a post, optionally as a reply or with images.
Creates a new post in Canny with optional fields gated by a chooser, and only sends customFields when populated.
Changes the status of a Canny post.
Creates a new user or updates an existing user and returns the user's ID.
Finds an existing post
Returns a list of all boards associated with your company, in no particular order.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Canny is a user feedback tool that helps you collect, organize, and analyze feedback from your users to make informed product decisions.
Learn moreChatBot.com is an AI-powered conversational platform designed to automate customer interactions across multiple channels, including websites, Facebook Messenger, Slack, and more. Developed by LiveChat Software, it enables businesses—particularly small to medium-sized enterprises—to deploy intelligent chatbots without the need for coding expertise.
Learn moreSign up for a free viaSocket account, then authorize both your Canny and ChatBot accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Canny and ChatBot as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach ChatBot. No coding required.
Yes. You can set up a workflow where Canny triggers actions in ChatBot, and a separate workflow where ChatBot triggers actions in Canny. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Canny and ChatBot. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Canny and ChatBot integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.