
When this happens...
New Organizaition
New App

Automatically do this!
Create Contact
Create FuseDesk Case
Update Contact
Update FuseDesk Case
Find a Contact
List Case
List Unassigned Emails
List Trashed Emails
List All Reps
List Case Tags
List Active Departments
List Departments
List Archived Departments
List Webhooks
List Chats
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new organization is created.
Triggers when a new app is created.
Triggers when a contact is updated in FuseDesk
Triggers when a contact is created in FuseDesk
Triggers when a new FuseDesk case is created.
Triggers when a new FuseDesk case is updated.
Action is the task that follows automatically within your Capgo integrations.
Update an existing organization.
Create a new organization.
Delete an existing organization.
Get all members of an organization.
Get statistics for a specific organization.
Create a channel configuration.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Capgo and FuseDesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Capgo triggers actions in FuseDesk (or vice versa).
Absolutely. You can customize how Capgo data is recorded in FuseDesk. This includes choosing which data fields go into which fields of FuseDesk, setting up custom formats, and filtering out unwanted information.
The data sync between Capgo and FuseDesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Capgo and FuseDesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Capgo is a cutting-edge platform designed to enhance the capabilities of mobile app developers by providing real-time updates and seamless deployment solutions. It streamlines the process of managing and updating mobile applications, ensuring that users always have access to the latest features and improvements without the need for traditional app store updates.
Learn MoreFuseDesk is an integrated Help Desk and Messaging Platform for sales and customer support case management.
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