Connect Capsule CRM and Conversion Chats
Integrate Capsule CRM with Conversion Chats to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Send Template Message via Conversion Chats when New or Updated Contact in Capsule CRM
Create Contacts in Conversion Chats when New or Updated Contact in Capsule CRM
Update Contacts in Conversion Chats when New or Updated Contact in Capsule CRM
Send Template Message via Conversion Chats when New or Updated Opportunity in Capsule CRM
Create Contacts in Conversion Chats when New or Updated Opportunity in Capsule CRM
Popular Capsule CRM + Conversion Chats flows
Start from a real workflow other teams are already running.
Choose a trigger
Capsule CRM
When this happens...
New or Updated Contact
New or Updated Opportunity
New or Updated Project
New or Updated Task
New or Updated Users
Choose an action
Conversion Chats
Automatically do this!
Send Template Message
Create Contacts
Update Contacts
Send Template Message via Conversion Chats when New or Updated Contact in Capsule CRM
Use this flowCreate Contacts in Conversion Chats when New or Updated Contact in Capsule CRM
Use this flowUpdate Contacts in Conversion Chats when New or Updated Contact in Capsule CRM
Use this flowSend Template Message via Conversion Chats when New or Updated Opportunity in Capsule CRM
Use this flowCreate Contacts in Conversion Chats when New or Updated Opportunity in Capsule CRM
Use this flowUpdate Contacts in Conversion Chats when New or Updated Opportunity in Capsule CRM
Use this flowSend Template Message via Conversion Chats when New or Updated Project in Capsule-crm
Use this flowCreate Contacts in Conversion Chats when New or Updated Project in Capsule-crm
Use this flowUpdate Contacts in Conversion Chats when New or Updated Project in Capsule-crm
Use this flowSend Template Message via Conversion Chats when New or Updated Task in Capsule-crm
Use this flowSupported Triggers & Actions
Everything you can automate between Capsule CRM and Conversion Chats.
When this happensTriggers
A trigger is an event that starts a workflow.
New or Updated Contact
Triggers when a given action is performed on a Person or Organisation.
New or Updated Opportunity
Triggers when a given action is performed on an Opportunity.
New or Updated Project
Triggers when a given action is performed on a Project.
New or Updated Task
Triggers when a given action is performed on a Task.
New or Updated Users
Triggers when a given action is performed on a user.
Do thisActions
Action is the task that follows automatically within your Capsule CRM integrations.
Create Contact
Creates a new Person or Organisation.
Update Opportunity
Update an existing opportunity
List Tasks
Get a list of all tasks
Add Note to Entity
Adds a Note to an Entity.
Create Opportunity
Creates a new Opportunity.
Create a project
Create a new Project
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Capsule CRM
CRM software helps sales teams enhance customer relationship management by centralizing customer information, tracking customer interactions across multiple platforms, and providing tools for effective contact management.
Learn more
About Conversion Chats
Conversion Chats is a platform designed to enhance customer engagement and boost conversion rates through interactive WhatsApp chat solutions. It provides businesses with tools to create personalised chat experiences that can help convert WhatsApp visitors into customers, improve customer support, and increase overall sales.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Capsule CRM and Conversion Chats accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Capsule CRM and Conversion Chats as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Conversion Chats. No coding required.
Yes. You can set up a workflow where Capsule CRM triggers actions in Conversion Chats, and a separate workflow where Conversion Chats triggers actions in Capsule CRM. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Capsule CRM and Conversion Chats. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Capsule CRM and Conversion Chats integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
