Connect Captions and ServiceNow to Build Intelligent Automations
Enable Integrations or automations with these events of Captions and ServiceNow
Enable Integrations or automations with these events of Captions and ServiceNow
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Frequently Asked Questions
To start, connect both your Captions and ServiceNow accounts to viaSocket. Once connected, you can set up a workflow where an event in Captions triggers actions in ServiceNow (or vice versa).
Absolutely. You can customize how Captions data is recorded in ServiceNow. This includes choosing which data fields go into which fields of ServiceNow, setting up custom formats, and filtering out unwanted information.
The data sync between Captions and ServiceNow typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Captions and ServiceNow. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About ServiceNow
ServiceNow specializes in IT services management (ITSM), IT operations management (ITOM) and IT business management (ITBM).
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