Connect CaptureKit and LiveAgent to Build Intelligent Automations
Ready to use CaptureKit and LiveAgent automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Customer
Triggers when a new customer is added.
Do thisActions
Action is the task that follows automatically within your CaptureKit integrations.
Scrape Website Content
Retrieve a webpage's text and Markdown-formatted content from a provided URL.
Capture Website Screenshot
Capture a screenshot of a webpage and return a downloadable image.
List Customers
Get details of all customers.
List Conversations
Get details of all conversations.
Add New Customer
Add new customer in LiveAgent.
Add Customer to Group
Add a customer to an existing group.
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Frequently Asked Questions
To start, connect both your CaptureKit and LiveAgent accounts to viaSocket. Once connected, you can set up a workflow where an event in CaptureKit triggers actions in LiveAgent (or vice versa).
Absolutely. You can customize how CaptureKit data is recorded in LiveAgent. This includes choosing which data fields go into which fields of LiveAgent, setting up custom formats, and filtering out unwanted information.
The data sync between CaptureKit and LiveAgent typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between CaptureKit and LiveAgent. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About CaptureKit
CaptureKit is a powerful tool designed to streamline the process of capturing and managing data efficiently. Ideal for developers and businesses looking to enhance their data collection and analysis capabilities.
Learn MoreAbout LiveAgent
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
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