Connect cartfuel and Groove to Build Intelligent Automations

Choose a Trigger

cartfuel

When this happens...

Choose an Action

Groove

Automatically do this!

Enable Integrations or automations with these events of cartfuel and Groove

Enable Integrations or automations with these events of cartfuel and Groove

Triggers

Ticket Closed

Ticket Closed

Triggers when a ticket is closed

Ticket Tagged

Ticket Tagged

Triggers when a ticket is tagged

Ticket Priority Changed

Ticket Priority Changed

Triggers when a ticket's priority is change

Ticket Started

Ticket Started

Triggers when a new ticket is created.

Ticket Opened

Ticket Opened

Triggers when a ticket is opened.

Ticket Moved

Ticket Moved

Triggers when a ticket is moved to a different mailbox.

Actions

Create New

Create New

Starts a new ticket for your customer

Change Ticket State

Change Ticket State

Changes the state of a ticket, e.g. from "opened" to "closed".

Reopen Ticket

Reopen Ticket

Changes the state of a ticket to "opened".

Close Ticket

Close Ticket

Changes the state of a ticket to "closed

Change Assigned Agent

Change Assigned Agent

Assigns an agent to a ticket.

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Frequently Asked Questions

How do I start an integration between cartfuel and Groove?

To start, connect both your cartfuel and Groove accounts to viaSocket. Once connected, you can set up a workflow where an event in cartfuel triggers actions in Groove (or vice versa).

Can we customize how data from cartfuel is recorded in Groove?

Absolutely. You can customize how cartfuel data is recorded in Groove. This includes choosing which data fields go into which fields of Groove, setting up custom formats, and filtering out unwanted information.

How often does the data sync between cartfuel and Groove?

The data sync between cartfuel and Groove typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from cartfuel to Groove?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between cartfuel and Groove?

Yes, you can set conditional logic to control the flow of data between cartfuel and Groove. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

cartfuel

About cartfuel

Cartfuel is an embeddable payment solution application that allows you to accept payments and one click-upsells regardless of the platform.

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Groove

About Groove

Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.

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