Connect ChainDesk and Freshservice to Build Intelligent Automations
Enable Integrations or automations with these events of ChainDesk and Freshservice
Enable Integrations or automations with these events of ChainDesk and Freshservice
Actions
Query Agent
Query one of your Agent.
Query Datastore
Query one of your datastore (semantic search).
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
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Frequently Asked Questions
To start, connect both your ChainDesk and Freshservice accounts to viaSocket. Once connected, you can set up a workflow where an event in ChainDesk triggers actions in Freshservice (or vice versa).
Absolutely. You can customize how ChainDesk data is recorded in Freshservice. This includes choosing which data fields go into which fields of Freshservice, setting up custom formats, and filtering out unwanted information.
The data sync between ChainDesk and Freshservice typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between ChainDesk and Freshservice. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About ChainDesk
Chaindesk is a cutting-edge platform leveraging artificial intelligence to streamline and enhance blockchain technology solutions. It offers tools and services for blockchain development, management, and analytics, making it easier for businesses to integrate and optimize blockchain technology.
Learn MoreAbout Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
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