Connect chargedesk and joonto to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between chargedesk and joonto?

To start, connect both your chargedesk and joonto accounts to viaSocket. Once connected, you can set up a workflow where an event in chargedesk triggers actions in joonto (or vice versa).

Can we customize how data from chargedesk is recorded in joonto?

Absolutely. You can customize how chargedesk data is recorded in joonto. This includes choosing which data fields go into which fields of joonto, setting up custom formats, and filtering out unwanted information.

How often does the data sync between chargedesk and joonto?

The data sync between chargedesk and joonto typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from chargedesk to joonto?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between chargedesk and joonto?

Yes, you can set conditional logic to control the flow of data between chargedesk and joonto. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

chargedesk

About chargedesk

ChargeDesk helps you manage your customer payments inside of your helpdesk. This integration helps you automate tasks such as exporting charge or customer data, automatically requesting payments and cancelling subscriptions.

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joonto

About joonto

JOONTO automatically tracks, manages, and monitors your business user's call activities from their mobile phone including call stats, optional call recording, call logs, and call monitoring.

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