Connect ChatBot and Agent AI to Build Intelligent Automations

Choose a Trigger

ChatBot

When this happens...

Choose an Action

Agent AI

Automatically do this!

Ready to use ChatBot and Agent AI automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

User Created

User Created

Trigger when a new user created.

Request a new Trigger for ChatBot

Do thisActions

Action is the task that follows automatically within your ChatBot integrations.

Create a Story

Create a Story

Create new story.

Update Story

Update Story

Update existing story.

Search Story

Search Story

Search Story.

Delete Story

Delete Story

Delete story seach by name.

Create segment

Create segment

Create segment.

Add Users to Segments

Add Users to Segments

Adds one or more Users to one or more Segments.

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Frequently Asked Questions

How do I start an integration between ChatBot and Agent AI?

To start, connect both your ChatBot and Agent AI accounts to viaSocket. Once connected, you can set up a workflow where an event in ChatBot triggers actions in Agent AI (or vice versa).

Can we customize how data from ChatBot is recorded in Agent AI?

Absolutely. You can customize how ChatBot data is recorded in Agent AI. This includes choosing which data fields go into which fields of Agent AI, setting up custom formats, and filtering out unwanted information.

How often does the data sync between ChatBot and Agent AI?

The data sync between ChatBot and Agent AI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from ChatBot to Agent AI?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between ChatBot and Agent AI?

Yes, you can set conditional logic to control the flow of data between ChatBot and Agent AI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

ChatBot

About ChatBot

ChatBot.com is an AI-powered conversational platform designed to automate customer interactions across multiple channels, including websites, Facebook Messenger, Slack, and more. Developed by LiveChat Software, it enables businesses—particularly small to medium-sized enterprises—to deploy intelligent chatbots without the need for coding expertise.

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Agent AI

About Agent AI

Agent AI is a cutting-edge platform that leverages artificial intelligence to enhance customer support and engagement. It provides automated solutions to streamline customer interactions, improve response times, and deliver personalized experiences. With its advanced AI capabilities, Agent AI helps businesses optimize their customer service operations and increase customer satisfaction.

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