Connect ChatBot and Kong Gateway to Build Intelligent Automations

Choose a Trigger

ChatBot

When this happens...

Choose an Action

Kong Gateway

Automatically do this!

Enable Integrations or automations with these events of ChatBot and Kong Gateway

Enable Integrations or automations with these events of ChatBot and Kong Gateway

Triggers

User Created

User Created

Trigger when a new user created.

Request a new Trigger for ChatBot

Actions

Create a Story

Create a Story

Create new story.

Update Story

Update Story

Update existing story.

Search Story

Search Story

Search Story.

Delete Story

Delete Story

Delete story seach by name.

Create segment

Create segment

Create segment.

Add Users to Segments

Add Users to Segments

Adds one or more Users to one or more Segments.

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Frequently Asked Questions

How do I start an integration between ChatBot and Kong Gateway?

To start, connect both your ChatBot and Kong Gateway accounts to viaSocket. Once connected, you can set up a workflow where an event in ChatBot triggers actions in Kong Gateway (or vice versa).

Can we customize how data from ChatBot is recorded in Kong Gateway?

Absolutely. You can customize how ChatBot data is recorded in Kong Gateway. This includes choosing which data fields go into which fields of Kong Gateway, setting up custom formats, and filtering out unwanted information.

How often does the data sync between ChatBot and Kong Gateway?

The data sync between ChatBot and Kong Gateway typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from ChatBot to Kong Gateway?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between ChatBot and Kong Gateway?

Yes, you can set conditional logic to control the flow of data between ChatBot and Kong Gateway. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

ChatBot

About ChatBot

ChatBot.com is an AI-powered conversational platform designed to automate customer interactions across multiple channels, including websites, Facebook Messenger, Slack, and more. Developed by LiveChat Software, it enables businesses—particularly small to medium-sized enterprises—to deploy intelligent chatbots without the need for coding expertise.

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Kong Gateway

About Kong Gateway

Kong Gateway is a powerful and flexible API management solution designed to streamline the process of managing, securing, and optimizing APIs. It provides a scalable platform for handling API traffic, ensuring high performance and reliability. With features like load balancing, authentication, and monitoring, Kong Gateway is ideal for businesses looking to enhance their API infrastructure.

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