Connect ChatBot and playbook to Build Intelligent Automations

Choose a Trigger

ChatBot

When this happens...

Choose an Action

playbook

Automatically do this!

Enable Integrations or automations with these events of ChatBot and playbook

Enable Integrations or automations with these events of ChatBot and playbook

Triggers

User Created

User Created

Trigger when a new user created.

Request a new Trigger for ChatBot

Actions

Create a Story

Create a Story

Create new story.

Update Story

Update Story

Update existing story.

Search Story

Search Story

Search Story.

Delete Story

Delete Story

Delete story seach by name.

Create segment

Create segment

Create segment.

Add Users to Segments

Add Users to Segments

Adds one or more Users to one or more Segments.

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Frequently Asked Questions

How do I start an integration between ChatBot and playbook?

To start, connect both your ChatBot and playbook accounts to viaSocket. Once connected, you can set up a workflow where an event in ChatBot triggers actions in playbook (or vice versa).

Can we customize how data from ChatBot is recorded in playbook?

Absolutely. You can customize how ChatBot data is recorded in playbook. This includes choosing which data fields go into which fields of playbook, setting up custom formats, and filtering out unwanted information.

How often does the data sync between ChatBot and playbook?

The data sync between ChatBot and playbook typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from ChatBot to playbook?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between ChatBot and playbook?

Yes, you can set conditional logic to control the flow of data between ChatBot and playbook. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

ChatBot

About ChatBot

ChatBot.com is an AI-powered conversational platform designed to automate customer interactions across multiple channels, including websites, Facebook Messenger, Slack, and more. Developed by LiveChat Software, it enables businesses—particularly small to medium-sized enterprises—to deploy intelligent chatbots without the need for coding expertise.

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playbook

About playbook

Playbook will be a software application that will allow customers to gain more control over their businesses. They will be able to better build and track their company’s tasks and processes.

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