Connect ChatBot and Shopify
Integrate ChatBot with Shopify to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Popular ChatBot + Shopify flows
Start from a real workflow other teams are already running.
Choose a trigger
ChatBot
When this happens...
User Created
Choose an action
Shopify
Automatically do this!
Create Customer
Find Customers
Create Order
Create Product
Update Customer
Update Order
Create Fulfillment
Find Orders
Find Products
Get Order Status
Create Draft Order
Add Discount Code to Draft Order
Remove Discount Code
Get all Discount Coupon Codes
Add Tag to an Order
Cancel Order
Update Product
Adjust Inventory Quantity
Create Blog Article
Delete Product
List Markets and Currencies
Create Navigation Menu
Create Customer in Shopify when User Created in Chatbot
Use this flowFind Customers in Shopify when User Created in Chatbot
Use this flowCreate Product in Shopify when User Created in Chatbot
Use this flowUpdate Customer in Shopify when User Created in Chatbot
Use this flowUpdate Order in Shopify when User Created in Chatbot
Use this flowCreate Fulfillment in Shopify when User Created in Chatbot
Use this flowFind Orders in Shopify when User Created in Chatbot
Use this flowFind Products in Shopify when User Created in Chatbot
Use this flowGet Order Status from Shopify when User Created in Chatbot
Use this flowCreate Draft Order in Shopify when User Created in Chatbot
Use this flowSupported Triggers & Actions
Everything you can automate between ChatBot and Shopify.
When this happensTriggers
A trigger is an event that starts a workflow.
User Created
Trigger when a new user created.
New Customer
Triggers when a new customer is created to Shopify account
New Order
Triggers when a new order is created.
New Product
Triggers when a new product is created to Shopify account.
Order Deleted
Triggers when a order is deleted in Shopify account.
Order Cancelled
Triggers when a order is cancelled in Shopify account.
Do thisActions
Action is the task that follows automatically within your ChatBot integrations.
Create a Story
Create new story.
Update Story
Update existing story.
Search Story
Search Story.
Delete Story
Delete story seach by name.
Create segment
Create segment.
Add Users to Segments
Adds one or more Users to one or more Segments.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
Learn to build automation
Step-by-step video tutorials to help you connect apps, automate workflows, and save time.
Learn how to automate ChatBot and Shopify workflows.
Learn how to automate ChatBot and Shopify workflows.
Learn how to automate ChatBot and Shopify workflows.
Learn how to automate ChatBot and Shopify workflows.
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About ChatBot
ChatBot.com is an AI-powered conversational platform designed to automate customer interactions across multiple channels, including websites, Facebook Messenger, Slack, and more. Developed by LiveChat Software, it enables businesses—particularly small to medium-sized enterprises—to deploy intelligent chatbots without the need for coding expertise.
Learn moreSimilar apps
About Shopify
Shopify is a leading e-commerce platform that allows anyone to set up an online store and sell their products. Merchants can also sell their products in person with Shopify POS.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your ChatBot and Shopify accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between ChatBot and Shopify as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Shopify. No coding required.
Yes. You can set up a workflow where ChatBot triggers actions in Shopify, and a separate workflow where Shopify triggers actions in ChatBot. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between ChatBot and Shopify. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire ChatBot and Shopify integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
