Connect Chatbot AI and Infobip
Integrate Chatbot AI with Infobip to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
List Segments in Infobip when New Message Arrives in Chatbot AI
Get People from Infobip when New Message Arrives in Chatbot AI
List Companies from Infobip when New Message Arrives in Chatbot AI
List Person Tags from Infobip when New Message Arrives in Chatbot AI
List Custom Attributes from Infobip when New Message Arrives in Chatbot AI
Popular Chatbot AI + Infobip flows
Start from a real workflow other teams are already running.
Choose a trigger
Chatbot AI
When this happens...
New Message Arrives
Choose an action
Infobip
Automatically do this!
List Segments
Get People
List Companies
List Person Tags
List Custom Attributes
List Forms
Get Queues
List Routing Rules
List Conversation Forms
List Inbound SMS Messages
Get Outbound SMS Delivery Reports
List Outbound SMS Message Logs
List Inbound MMS Messages
Get MMS Delivery Reports
List Call Recordings
List Email Delivery Reports
List Suppression Domains
List Sub Accounts
List Applications
List Entities
Get Owned Numbers
Get Brands
Get All Notification Profiles
List Delivery Reports
Send SMS Message
Create a Person
Create a Company
List Segments in Infobip when New Message Arrives in Chatbot AI
Use this flowGet People from Infobip when New Message Arrives in Chatbot AI
Use this flowList Companies from Infobip when New Message Arrives in Chatbot AI
Use this flowList Person Tags from Infobip when New Message Arrives in Chatbot AI
Use this flowList Custom Attributes from Infobip when New Message Arrives in Chatbot AI
Use this flowList Forms from Infobip when New Message Arrives in Chatbot AI
Use this flowGet Queues from Infobip when New Message Arrives in Chatbot AI
Use this flowList Routing Rules from Infobip when New Message Arrives in Chatbot AI
Use this flowList Conversation Forms from Infobip when New Message Arrives in Chatbot AI
Use this flowList Inbound SMS Messages from Infobip when New Message Arrives in Chatbot AI
Use this flowSupported Triggers & Actions
Everything you can automate between Chatbot AI and Infobip.
When this happensTriggers
A trigger is an event that starts a workflow.
New Message Arrives
Runs when new message arrives
Do thisActions
Action is the task that follows automatically within your Chatbot AI integrations.
Send WhatsApp Template Message
Send WhatsApp template message
Add Or Update Contact
Add or update a user's profile
Delete Contact
Add or update a user's profile
List Segments
Retrieve a paginated list of segments; optionally select response fields, page size, and sort order.
Get People
Retrieve a person or list using identifier, filters, pagination, and ordering.
List Companies
List companies with filters, pagination, ordering, and selectable response fields.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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From idea to automation.
AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Infobip
Infobip offers omnichannel engagement solutions for businesses to simplify customer communication, enhance CX, and grow securely and reliably.
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Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Chatbot AI and Infobip accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Chatbot AI and Infobip as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Infobip. No coding required.
Yes. You can set up a workflow where Chatbot AI triggers actions in Infobip, and a separate workflow where Infobip triggers actions in Chatbot AI. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Chatbot AI and Infobip. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Chatbot AI and Infobip integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
