
When this happens...

Automatically do this!
Resolve Incident
Add Incident Comment
Acknowledge Incident
Create Incident
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when incident is updated
Retrieve comments added to a specified incident within the last X minutes (default 15), returning newest first.
Action is the task that follows automatically within your ChatBotKit integrations.
Add a new text record to the selected dataset.
Start a conversation with initial messages; optionally attach a contact, task, space, or bot.
Create a dataset to train or update your chatbot
This action fetch dataset detail.
Delete a dataset from ChatBotKit
Add a knowledge record to a dataset so the chatbot can find relevant answers.
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To start, connect both your ChatBotKit and Better Stack accounts to viaSocket. Once connected, you can set up a workflow where an event in ChatBotKit triggers actions in Better Stack (or vice versa).
Absolutely. You can customize how ChatBotKit data is recorded in Better Stack. This includes choosing which data fields go into which fields of Better Stack, setting up custom formats, and filtering out unwanted information.
The data sync between ChatBotKit and Better Stack typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between ChatBotKit and Better Stack. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
ChatBotKit is a comprehensive platform designed to help businesses and developers create, manage, and deploy chatbots with ease. It offers a range of tools and features to build intelligent conversational agents that can enhance customer interaction and automate support tasks.
Learn MoreBetter Stack is a tool to provide reliable monitoring with voice calls and beautiful on-call scheduling. Configure everything in just 3 minutes, free plan included!
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