Integrations ChatBotKit customer fields
ChatBotKit + customer fields

Connect ChatBotKit and customer fields to Build Intelligent Automations

Choose a Trigger

ChatBotKit

When this happens...

Choose an Action

customer fields

Automatically do this!

Enable Integrations or automations with these events of ChatBotKit and customer fields

Enable Integrations or automations with these events of ChatBotKit and customer fields

Actions

Add Dataset Record

Add Dataset Record

Add a new text record to the selected dataset.

Create Conversation

Create Conversation

Start a conversation with initial messages; optionally attach a contact, task, space, or bot.

Create dataset

Create dataset

Create a dataset to train or update your chatbot

Fetch DataSet

Fetch DataSet

This action fetch dataset detail.

Delete Dataset

Delete Dataset

Delete a dataset from ChatBotKit

Create Dataset Record

Create Dataset Record

Add a knowledge record to a dataset so the chatbot can find relevant answers.

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Frequently Asked Questions

How do I start an integration between ChatBotKit and customer fields?

To start, connect both your ChatBotKit and customer fields accounts to viaSocket. Once connected, you can set up a workflow where an event in ChatBotKit triggers actions in customer fields (or vice versa).

Can we customize how data from ChatBotKit is recorded in customer fields?

Absolutely. You can customize how ChatBotKit data is recorded in customer fields. This includes choosing which data fields go into which fields of customer fields, setting up custom formats, and filtering out unwanted information.

How often does the data sync between ChatBotKit and customer fields?

The data sync between ChatBotKit and customer fields typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from ChatBotKit to customer fields?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between ChatBotKit and customer fields?

Yes, you can set conditional logic to control the flow of data between ChatBotKit and customer fields. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

ChatBotKit

About ChatBotKit

ChatBotKit is a comprehensive platform designed to help businesses and developers create, manage, and deploy chatbots with ease. It offers a range of tools and features to build intelligent conversational agents that can enhance customer interaction and automate support tasks.

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customer fields

About customer fields

Customer Fields provides a way to collect and store custom data for Shopify customers

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