Integrate ChatBotKit with Instagram for Business to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Add Dataset Record to ChatBotKit when New Comment on Instagram for Business
Create Conversation in ChatBotKit when New Comment on Instagram for Business
Create dataset in ChatBotKit when New Comment on Instagram for Business
Fetch DataSet in Chatbotkit when New Comment on Instagram for Business
Delete Dataset from ChatBotKit when New Comment on Instagram for Business
Start from a real workflow other teams are already running.
ChatBotKit
When this happens...
Instagram for Business
Automatically do this!
Publish Instagram Story
Send DM Message
Reply to Comment
Hide/Unhide the Comment
Send DM Private Reply from Comment
Send Quick Replies
Get Media Details
List Media
Publish Instagram Photo
React/Unreact to a message
List Media Comments
Get Comment Details
Get DM Message Details
List DM Conversations
Get DM Conversations Details
Find a conversation with a specific person
Publish Photos or Carousel
Delete the Comment
Post Video or Reel
Get User Profile
List Instagram Stories
Add Dataset Record to ChatBotKit when New Comment on Instagram for Business
Use this flowCreate Conversation in ChatBotKit when New Comment on Instagram for Business
Use this flowCreate dataset in ChatBotKit when New Comment on Instagram for Business
Use this flowFetch DataSet in Chatbotkit when New Comment on Instagram for Business
Use this flowDelete Dataset from ChatBotKit when New Comment on Instagram for Business
Use this flowCreate Dataset Record in ChatBotKit when New Comment on Instagram for Business
Use this flowAdd Dataset Record to ChatBotKit when New DM in Instagram for Business
Use this flowCreate Conversation in ChatBotKit when New DM in Instagram for Business
Use this flowCreate dataset in ChatBotKit when New DM in Instagram for Business
Use this flowFetch DataSet in Chatbotkit when New DM in Instagram for Business
Use this flowEverything you can automate between ChatBotKit and Instagram for Business.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs the workflow automatically whenever a new comment is added to any media in the connected account.
Runs when new direct message arrives
Runs when New Media Is Posted to My Account
Runs when New Story Reply Arrives
Action is the task that follows automatically within your ChatBotKit integrations.
Add a new text record to the selected dataset.
Start a conversation with initial messages; optionally attach a contact, task, space, or bot.
Create a dataset to train or update your chatbot
This action fetch dataset detail.
Delete a dataset from ChatBotKit
Add a knowledge record to a dataset so the chatbot can find relevant answers.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
Step-by-step video tutorials to help you connect apps, automate workflows, and save time.

Learn how to automate ChatBotKit and Instagram for Business workflows.

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ChatBotKit is a comprehensive platform designed to help businesses and developers create, manage, and deploy chatbots with ease. It offers a range of tools and features to build intelligent conversational agents that can enhance customer interaction and automate support tasks.
Learn moreInstagram for Business is a powerful platform that allows businesses to connect with their audience through visual storytelling. It offers tools for businesses to create engaging content, reach a wider audience, and analyze performance metrics to optimize their marketing strategies.
Learn moreSign up for a free viaSocket account, then authorize both your ChatBotKit and Instagram for Business accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between ChatBotKit and Instagram for Business as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Instagram for Business. No coding required.
Yes. You can set up a workflow where ChatBotKit triggers actions in Instagram for Business, and a separate workflow where Instagram for Business triggers actions in ChatBotKit. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between ChatBotKit and Instagram for Business. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire ChatBotKit and Instagram for Business integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.