Integrations ChatBotKit Jira Software Cloud
ChatBotKit + Jira Software Cloud

Connect ChatBotKit and Jira Software Cloud to Build Intelligent Automations

Choose a Trigger

ChatBotKit

When this happens...

Choose an Action

Jira Software Cloud

Automatically do this!

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Issue

New Issue

Triggers when a new issue is created

New Issue (Via JQL)

New Issue (Via JQL)

Triggers when a new issue is added that matches some JQL

Updated Issue

Updated Issue

Triggers when an existing issue is updated

Updated Comment

Updated Comment

Triggers when a comment on a issue is updated

New Comment

New Comment

Triggers when a new comment is added to an issue

Request a new Trigger for ChatBotKit

Do thisActions

Action is the task that follows automatically within your ChatBotKit integrations.

Add Dataset Record

Add Dataset Record

Add a new text record to the selected dataset.

Create Conversation

Create Conversation

Start a conversation with initial messages; optionally attach a contact, task, space, or bot.

Create dataset

Create dataset

Create a dataset to train or update your chatbot

Fetch DataSet

Fetch DataSet

This action fetch dataset detail.

Delete Dataset

Delete Dataset

Delete a dataset from ChatBotKit

Create Dataset Record

Create Dataset Record

Add a new knowledge record to a ChatBotKit dataset for chatbot retrieval and grounding.

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Frequently Asked Questions

How do I start an integration between ChatBotKit and Jira Software Cloud?

To start, connect both your ChatBotKit and Jira Software Cloud accounts to viaSocket. Once connected, you can set up a workflow where an event in ChatBotKit triggers actions in Jira Software Cloud (or vice versa).

Can we customize how data from ChatBotKit is recorded in Jira Software Cloud?

Absolutely. You can customize how ChatBotKit data is recorded in Jira Software Cloud. This includes choosing which data fields go into which fields of Jira Software Cloud, setting up custom formats, and filtering out unwanted information.

How often does the data sync between ChatBotKit and Jira Software Cloud?

The data sync between ChatBotKit and Jira Software Cloud typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from ChatBotKit to Jira Software Cloud?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between ChatBotKit and Jira Software Cloud?

Yes, you can set conditional logic to control the flow of data between ChatBotKit and Jira Software Cloud. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

ChatBotKit

About ChatBotKit

ChatBotKit is a comprehensive platform designed to help businesses and developers create, manage, and deploy chatbots with ease. It offers a range of tools and features to build intelligent conversational agents that can enhance customer interaction and automate support tasks.

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Jira Software Cloud

About Jira Software Cloud

Jira Software Cloud is a powerful project management tool developed by Atlassian, designed to help teams plan, track, and manage their work efficiently. It offers a wide range of features including issue tracking, agile project management, and customizable workflows to streamline collaboration and productivity.

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