IntegrationsChatfuelMojo Helpdesk
Chatfuel + Mojo Helpdesk

Connect Chatfuel and Mojo Helpdesk to Build Intelligent Automations

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Chatfuel

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Mojo Helpdesk

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Frequently Asked Questions

How do I start an integration between Chatfuel and Mojo Helpdesk?

To start, connect both your Chatfuel and Mojo Helpdesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Chatfuel triggers actions in Mojo Helpdesk (or vice versa).

Can we customize how data from Chatfuel is recorded in Mojo Helpdesk?

Absolutely. You can customize how Chatfuel data is recorded in Mojo Helpdesk. This includes choosing which data fields go into which fields of Mojo Helpdesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Chatfuel and Mojo Helpdesk?

The data sync between Chatfuel and Mojo Helpdesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Chatfuel to Mojo Helpdesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Chatfuel and Mojo Helpdesk?

Yes, you can set conditional logic to control the flow of data between Chatfuel and Mojo Helpdesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Chatfuel

About Chatfuel

Chatfuel is a leading platform for building chatbots on Facebook Messenger and Instagram. It allows businesses to automate customer interactions, provide instant support, and engage users with personalized messaging.

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Mojo Helpdesk

About Mojo Helpdesk

Help desk software that lets you centralize, assign, and track customer support requests as well as internal help desk tickets.

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