
When this happens...
New Bot

Automatically do this!
Create a Story
Update Story
Search Story
Delete Story
Create segment
Add Users to Segments
Create User
Update Segment
Remove Segment
Delete User
Add segments to User
When this happensTriggers
A trigger is an event that starts a workflow.
Triggered when a new bot is created.
Trigger when a new user created.
Action is the task that follows automatically within your Chatlayer integrations.
Sends a message to a user through Chatlayer.
Creates a Channel.
Delete an existing channel.
Extract results from the Chatlayer NLP models of your bots.
Create new story.
Update existing story.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Chatlayer and ChatBot accounts to viaSocket. Once connected, you can set up a workflow where an event in Chatlayer triggers actions in ChatBot (or vice versa).
Absolutely. You can customize how Chatlayer data is recorded in ChatBot. This includes choosing which data fields go into which fields of ChatBot, setting up custom formats, and filtering out unwanted information.
The data sync between Chatlayer and ChatBot typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Chatlayer and ChatBot. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Chatlayer is a powerful AI-driven platform designed to create, manage, and optimize chatbots for various communication needs. It enables businesses to automate customer interactions, enhance user engagement, and improve customer support through intelligent conversational agents.
Learn MoreChatBot.com is an AI-powered conversational platform designed to automate customer interactions across multiple channels, including websites, Facebook Messenger, Slack, and more. Developed by LiveChat Software, it enables businesses—particularly small to medium-sized enterprises—to deploy intelligent chatbots without the need for coding expertise.
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