Connect Chatrace and Order Desk to Build Intelligent Automations

Choose a Trigger

Chatrace

When this happens...

Choose an Action

Order Desk

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Ready to use Chatrace and Order Desk automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Order

New Order

Triggers when a new order is created in OrderDesk.

Request a new Trigger for Chatrace

Do thisActions

Action is the task that follows automatically within your Chatrace integrations.

Create Custom Fields

Create Custom Fields

Create's a custom fields

Create Contact

Create Contact

Create a contact.

Find Contact By Id

Find Contact By Id

Retrieve a contact detail's by id.

Create Tag

Create Tag

create a tag.

Create an Order History Item

Create an Order History Item

create an history item in order on orderdeck

Create Shipment

Create Shipment

Creates a new shipment for an order, including tracking information and carrier details.

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Frequently Asked Questions

How do I start an integration between Chatrace and Order Desk?

To start, connect both your Chatrace and Order Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Chatrace triggers actions in Order Desk (or vice versa).

Can we customize how data from Chatrace is recorded in Order Desk?

Absolutely. You can customize how Chatrace data is recorded in Order Desk. This includes choosing which data fields go into which fields of Order Desk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Chatrace and Order Desk?

The data sync between Chatrace and Order Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Chatrace to Order Desk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Chatrace and Order Desk?

Yes, you can set conditional logic to control the flow of data between Chatrace and Order Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Chatrace

About Chatrace

Chatrace is a dynamic platform designed to enhance team communication and collaboration. It offers seamless chat functionalities, enabling teams to stay connected and productive.

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Order Desk

About Order Desk

Order Desk is a powerful order management system designed to streamline your e-commerce operations. It allows you to manage, process, and fulfill orders from multiple sales channels in one centralized platform.

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