Connect Chatrace and Tactful UCX to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Chatrace
Choose an Action
Automatically do this!
- Request a new Action for Tactful UCX
Enable Integrations or automations with these events of Chatrace and Tactful UCX
Enable Integrations or automations with these events of Chatrace and Tactful UCX
Actions
Create Custom Fields
Create's a custom fields
Create Contact
Create a contact.
Find Contact By Id
Retrieve a contact detail's by id.
Create Tag
create a tag.
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Frequently Asked Questions
To start, connect both your Chatrace and Tactful UCX accounts to viaSocket. Once connected, you can set up a workflow where an event in Chatrace triggers actions in Tactful UCX (or vice versa).
Absolutely. You can customize how Chatrace data is recorded in Tactful UCX. This includes choosing which data fields go into which fields of Tactful UCX, setting up custom formats, and filtering out unwanted information.
The data sync between Chatrace and Tactful UCX typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Chatrace and Tactful UCX. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Chatrace
Chatrace is a dynamic platform designed to enhance team communication and collaboration. It offers seamless chat functionalities, enabling teams to stay connected and productive.
Learn MoreAbout Tactful UCX
Tactful Unified Cognitive Customer Experience Platform is the next generation omnichannel customer experience technology that helps your business achieve the best results across touchpoints using AI and data centric approach.
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