Connect Chatrace and Twilio to Build Intelligent Automations

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Chatrace

When this happens...

Choose an Action

Twilio

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Messages

New Messages

Returns the details of the new messages creted on your twilio account.

New Phone Number

New Phone Number

Gives the detailed list of the phone number is active on the account.

New Alerts

New Alerts

Gives the details of alerts in every 15 minutes

Request a new Trigger for Chatrace

Do thisActions

Action is the task that follows automatically within your Chatrace integrations.

Create Custom Fields

Create Custom Fields

Create's a custom fields

Create Contact

Create Contact

Create a contact.

Find Contact By Id

Find Contact By Id

Retrieve a contact detail's by id.

Create Tag

Create Tag

create a tag.

Send SMS

Send SMS

Sends message to phone number

Create a Call

Create a Call

Creates Call to a phone number

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Frequently Asked Questions

How do I start an integration between Chatrace and Twilio?

To start, connect both your Chatrace and Twilio accounts to viaSocket. Once connected, you can set up a workflow where an event in Chatrace triggers actions in Twilio (or vice versa).

Can we customize how data from Chatrace is recorded in Twilio?

Absolutely. You can customize how Chatrace data is recorded in Twilio. This includes choosing which data fields go into which fields of Twilio, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Chatrace and Twilio?

The data sync between Chatrace and Twilio typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Chatrace to Twilio?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Chatrace and Twilio?

Yes, you can set conditional logic to control the flow of data between Chatrace and Twilio. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Chatrace

About Chatrace

Chatrace is a dynamic platform designed to enhance team communication and collaboration. It offers seamless chat functionalities, enabling teams to stay connected and productive.

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Twilio

About Twilio

Twilio provides a cloud API for voice, text, chat, video, and email communication that enables developers to add communication capabilities to their applications.

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