Full list

Supported Triggers & Actions

Everything you can automate between Chatwork and Appcues.

When this happensTriggers

A trigger is an event that starts a workflow.

New Message in a Room

New Message in a Room

Triggers when new message is created in Room.

Message Updated

Message Updated

Triggers when message is updated in a Room.

New Flow

New Flow

Retrieve Appcues flows created within the last specified number of minutes.

New Segment

New Segment

Fetch segments created within the specified number of minutes.

New Checklist

New Checklist

Retrieve checklists created within the specified recent time window for the connected Appcues account.

New Banner

New Banner

Retrieve Appcues banners created within the past specified minutes for the connected account.

Do thisActions

Action is the task that follows automatically within your Chatwork integrations.

Send Message

Send Message

Sends a new message to a specific group chat in ChatWork.

Get Chat Members

Get Chat Members

Get members of a chat room.

Add a task to a chat

Add a task to a chat

Add a new task to the chat.

Update Chat Room

Update Chat Room

update a chat room.

Update Segment

Update Segment

Change the name and/or description of an existing segment using its segment ID.

Create Segment

Create Segment

Creates a new segment.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations Chatwork
Chatwork + Appcues
Chatwork logo

About Chatwork

Chatwork is a collaborative platform designed to streamline communication and project management within teams. It offers features such as group chat, task management, file sharing, and video calls to enhance productivity and foster seamless collaboration.

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Integrations Appcues
Appcues + Chatwork
Appcues logo

About Appcues

Appcues is a powerful user onboarding and product adoption platform offering multi-channel messaging and actionable insights. It integrates in-app experiences, emails, and push notifications, customized to your brand, to create tailored, automated journeys that boost engagement. With no-code user tracking and activity-based triggers, Appcues ensures precise, timely communication. Detailed insights and reporting tools help measure message performance, track trends, and optimize engagement through A/B testing, improving key metrics like activation and retention.

Learn more

Frequently Asked Questions

How do I connect Chatwork and Appcues?

Sign up for a free viaSocket account, then authorize both your Chatwork and Appcues accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Chatwork and Appcues as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Chatwork to Appcues?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Appcues. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Chatwork triggers actions in Appcues, and a separate workflow where Appcues triggers actions in Chatwork. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Chatwork and Appcues. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Chatwork and Appcues integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.