Integrations Chatwork Teamwork Desk
Chatwork + Teamwork Desk

Connect Chatwork and Teamwork Desk to Build Intelligent Automations

Choose a Trigger

Chatwork

When this happens...

Choose an Action

Teamwork Desk

Automatically do this!

Ready to use Chatwork and Teamwork Desk automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Message in a Room

New Message in a Room

Triggers when new message is created in Room.

Message Updated

Message Updated

Triggers when message is updated in a Room.

New Ticket

New Ticket

Triggers when a new ticket is created.

New Customer

New Customer

Triggers when a new customer is added.

Customer Updated

Customer Updated

Triggers when a customer's details are updated.

New Note on Ticket

New Note on Ticket

Triggers when a new note is added to a ticket.

Do thisActions

Action is the task that follows automatically within your Chatwork integrations.

Send Message

Send Message

Sends a new message to a specific group chat in ChatWork.

Get Chat Members

Get Chat Members

Get members of a chat room.

Add a task to a chat

Add a task to a chat

Add a new task to the chat.

Update Chat Room

Update Chat Room

update a chat room.

Create Customer

Create Customer

Creates a new customer

Assign Ticket

Assign Ticket

Assigns a ticket to a specific team member.

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Frequently Asked Questions

How do I start an integration between Chatwork and Teamwork Desk?

To start, connect both your Chatwork and Teamwork Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Chatwork triggers actions in Teamwork Desk (or vice versa).

Can we customize how data from Chatwork is recorded in Teamwork Desk?

Absolutely. You can customize how Chatwork data is recorded in Teamwork Desk. This includes choosing which data fields go into which fields of Teamwork Desk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Chatwork and Teamwork Desk?

The data sync between Chatwork and Teamwork Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Chatwork to Teamwork Desk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Chatwork and Teamwork Desk?

Yes, you can set conditional logic to control the flow of data between Chatwork and Teamwork Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Chatwork

About Chatwork

Chatwork is a collaborative platform designed to streamline communication and project management within teams. It offers features such as group chat, task management, file sharing, and video calls to enhance productivity and foster seamless collaboration.

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Teamwork Desk

About Teamwork Desk

Teamwork Desk is a customer support software that helps teams manage and resolve customer queries efficiently. It offers a range of features including ticket management, automation, and reporting to streamline customer support operations.

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