Integrate Chess.com with Zendesk Support to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Get player profile from Chess.com when New Organization Created or Updated in Zendesk Support
Get Players by Title from Chess.com when New Organization Created or Updated in Zendesk Support
Get Player Stats from Chess.com when New Organization Created or Updated in Zendesk Support
Show Player Games on Chess.com when New Organization Created or Updated in Zendesk Support
Get Player Clubs from Chess.com when New Organization Created or Updated in Zendesk Support
Start from a real workflow other teams are already running.
Chess.com
When this happens...
Zendesk Support
Automatically do this!
List All Tickets
Add Comment to Ticket
Add Tags to Ticket
Create Or Update Organization
Create or Update Customer
Remove Tags From Ticket
Update Ticket
Create Ticket
Find Latest Ticket Comment
List Ticket Comments
List Agents
Find or List Groups
Delete Customers
List All Organizations
List All Customers
Get player profile from Chess.com when New Organization Created or Updated in Zendesk Support
Use this flowGet Players by Title from Chess.com when New Organization Created or Updated in Zendesk Support
Use this flowGet Player Stats from Chess.com when New Organization Created or Updated in Zendesk Support
Use this flowShow Player Games on Chess.com when New Organization Created or Updated in Zendesk Support
Use this flowGet Player Clubs from Chess.com when New Organization Created or Updated in Zendesk Support
Use this flowGet Matches of a Player from Chess.com when New Organization Created or Updated in Zendesk Support
Use this flowGet Tournaments for a Player from Chess.com when New Organization Created or Updated in Zendesk Support
Use this flowGet Club Details from Chess.com when New Organization Created or Updated in Zendesk Support
Use this flowNew Club Match Posted on Chess.com when New Organization Created or Updated in Zendesk Support
Use this flowGet Tournament Details from Chess.com when New Organization Created or Updated in Zendesk Support
Use this flowEverything you can automate between Chess.com and Zendesk Support.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when organization changes
Runs when a new user is created in Zendesk Support.
Runs when tag is added to Customer
Runs when new group is created
Runs when an existing Ticket Created or Updated
Runs when new view is created
Action is the task that follows automatically within your Chess.com integrations.
Retrieve a Chess.com player's public profile by username.
Get players on Chess.com who hold a specific title (for example GM or IM).
View a player's Chess.com ratings and game stats.
Show a player's ongoing games, games where it's their turn, or games from a specific month.
Show the clubs a player belongs to.
Get a player's matches

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
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Chess.com is a leading online platform for chess enthusiasts, offering a wide range of features including online games, tutorials, and community forums to enhance your chess skills and connect with other players worldwide.
Learn moreZendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
Learn moreSign up for a free viaSocket account, then authorize both your Chess.com and Zendesk Support accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Chess.com and Zendesk Support as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Zendesk Support. No coding required.
Yes. You can set up a workflow where Chess.com triggers actions in Zendesk Support, and a separate workflow where Zendesk Support triggers actions in Chess.com. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Chess.com and Zendesk Support. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Chess.com and Zendesk Support integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.