Connect Cognito Forms and AgentX to Build Intelligent Automations

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Cognito Forms

When this happens...

Choose an Action

AgentX

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Ready to use Cognito Forms and AgentX automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Conversation

New Conversation

Triggers when New Conversation Started With an Agent.

Get recent messages

Get recent messages

Retrieves messages from the selected conversation posted in the last few minutes.

New Agent

New Agent

Triggers when a new agent is created.

Fetch recent agent messages

Fetch recent agent messages

Retrieve the agent's messages from the selected conversation that were sent recently.

Request a new Trigger for Cognito Forms

Do thisActions

Action is the task that follows automatically within your Cognito Forms integrations.

List forms

List forms

Get a list of all forms in your Cognito Forms account.

Create form entry

Create form entry

Create a new submission in the selected Cognito Form to save the respondent's details.

Delete entry

Delete entry

Delete an entry from Cognito Forms.

Get Document

Get Document

Retrieve the document created from a Cognito Forms entry so you can save or share it.

Get form entry

Get form entry

Retrieve a single entry from a Cognito form to view its submitted responses.

Create Conversation With Agent

Create Conversation With Agent

Start a new chat with an agent

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Frequently Asked Questions

How do I start an integration between Cognito Forms and AgentX?

To start, connect both your Cognito Forms and AgentX accounts to viaSocket. Once connected, you can set up a workflow where an event in Cognito Forms triggers actions in AgentX (or vice versa).

Can we customize how data from Cognito Forms is recorded in AgentX?

Absolutely. You can customize how Cognito Forms data is recorded in AgentX. This includes choosing which data fields go into which fields of AgentX, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Cognito Forms and AgentX?

The data sync between Cognito Forms and AgentX typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Cognito Forms to AgentX?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Cognito Forms and AgentX?

Yes, you can set conditional logic to control the flow of data between Cognito Forms and AgentX. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Cognito Forms

About Cognito Forms

Cognito Forms is an easy-to-use form builder that allows users to quickly build a form, include it on their website, and start capturing entries without having to do any development.

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AgentX

About AgentX

AgentX is a versatile platform designed to streamline and enhance your workflow with powerful automation and integration capabilities.

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