Integrations Cognito Forms deskdirector
Cognito Forms + deskdirector

Connect Cognito Forms and deskdirector to Build Intelligent Automations

Choose a Trigger

Cognito Forms

When this happens...

Choose an Action

deskdirector

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Enable Integrations or automations with these events of Cognito Forms and deskdirector

Enable Integrations or automations with these events of Cognito Forms and deskdirector

Actions

List forms

List forms

Get a list of all forms in your Cognito Forms account.

Create form entry

Create form entry

Create a new submission in the selected Cognito Form to save the respondent's details.

Delete entry

Delete entry

Delete an entry from Cognito Forms.

Get Document

Get Document

Retrieve the document created from a Cognito Forms entry so you can save or share it.

Get form entry

Get form entry

Retrieve a single entry from a Cognito form to view its submitted responses.

Request a new Action for Cognito Forms

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Frequently Asked Questions

How do I start an integration between Cognito Forms and deskdirector?

To start, connect both your Cognito Forms and deskdirector accounts to viaSocket. Once connected, you can set up a workflow where an event in Cognito Forms triggers actions in deskdirector (or vice versa).

Can we customize how data from Cognito Forms is recorded in deskdirector?

Absolutely. You can customize how Cognito Forms data is recorded in deskdirector. This includes choosing which data fields go into which fields of deskdirector, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Cognito Forms and deskdirector?

The data sync between Cognito Forms and deskdirector typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Cognito Forms to deskdirector?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Cognito Forms and deskdirector?

Yes, you can set conditional logic to control the flow of data between Cognito Forms and deskdirector. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Cognito Forms

About Cognito Forms

Cognito Forms is an easy-to-use form builder that allows users to quickly build a form, include it on their website, and start capturing entries without having to do any development.

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deskdirector

About deskdirector

DeskDirector provides top customer success platform for MSPs that provides customizable client and tech portals, centralized communication, smart tickets, automations and more.

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