Connect Cohere AI and FuseDesk to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Cohere AI
Choose an Action
Automatically do this!
Create Contact
Create FuseDesk Case
Update Contact
Update FuseDesk Case
Find a Contact
List Case
List Unassigned Emails
List Trashed Emails
List All Reps
List Case Tags
List Active Departments
List Departments
List Archived Departments
List Webhooks
List Chats
Use the Built-in Integrations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Contact Updated
Triggers when a contact is updated in FuseDesk
Contact Created
Triggers when a contact is created in FuseDesk
Case Created
Triggers when a new FuseDesk case is created.
Case Updated
Triggers when a new FuseDesk case is updated.
Case Closed
Triggers when a FuseDesk case has been resolved and marked as Closed
Department Added
Triggers when a Department is Added.
Do thisActions
Action is the task that follows automatically within your Cohere AI integrations.
Tokenize Text
Splits input text into smaller units called tokens.
Detokenize Text
This endpoint converts code tokens that use byte-pair encoding into normal text.
Embed Text
This endpoint generates text embeddings, numerical lists that represent text meaning.
Create Contact
Creates a Contact
Create FuseDesk Case
Create a new FuseDesk Case
Update Contact
Updates a Contact
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Frequently Asked Questions
To start, connect both your Cohere AI and FuseDesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Cohere AI triggers actions in FuseDesk (or vice versa).
Absolutely. You can customize how Cohere AI data is recorded in FuseDesk. This includes choosing which data fields go into which fields of FuseDesk, setting up custom formats, and filtering out unwanted information.
The data sync between Cohere AI and FuseDesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Cohere AI and FuseDesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Cohere AI
Cohere AI offers cutting-edge natural language processing solutions, enabling developers to integrate advanced AI-powered text understanding and generation into their applications.
Learn MoreAbout FuseDesk
FuseDesk is an integrated Help Desk and Messaging Platform for sales and customer support case management.
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